Aspen Boutell

I worked as a shift manager who covered positions when call ins occurred as well as overseeing each job. I would come in early before opening to prepare the necessary food, stock fridges, and put money in the register. I also worked as a bartender when necessary.

• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.