Aspen Clemons
Summary
Self-motivated, energetic, efficient, organized and focused on details. Able to assess client needs to provide products/services to meet those needs. Lifelong learner that continually strives to expand professional knowledge and responsibilities.
Overview
12
12
years of professional experience
Work History
Business Service Coordinator
East Carolina University
06.2024 - Current
- Responsible for assuring policy and procedures are followed for all EHRA/SHRA/CSS employees.
- Manages and oversees all personnel activities for the faculty and staff in the Department of Pediatrics including the management of all office functions for the Department.
- Responsible for handling those aspects of personnel management as they relate to the advising and counseling of individuals; troubleshooting/problem solving; determining policies and procedures for the Department and assuring compliance.
- Responsible for personnel, short/long-term planning, staff development, faculty orientation, compliance with credentialing polices, faculty meetings, working with and advising faculty on various personnel actions, coordinating the various functions of the department Personnel Committee and for EHRA/SHRA/CSS leave management, just to name a few.
- Serves as a Kronos Super Admin and will serve as a backup for the CSS, SHRA and faculty payroll in the department.
- Backup covering hiring or termination actions for CSS and SHRA positions.
Administrative Support Specialist
East Carolina University
07.2018 - 06.2024
- Kronos SuperAdmin
- Faculty Leave Coordinator
- Supervisor of Faculty Admin Support
- Organized and updated file systems, keeping records easily retrievable
- Maintained accurate, compliant accounts, inputting new transactions each day
- Maintained inventory of office supplies and placed orders when needed
- Organized and maintained office files and records
- Scheduled appointments, meetings, and events for staff members
- Handled vendor invoices, reconciling purchase orders and documenting approvals in PORT
Patient Access Representative-Temp
East Carolina Heart Institute at ECU
09.2017 - 07.2018
- Registered, scheduled and checked in patients with accurate use of EPIC, EHR electronic record system
- Monitored waiting areas for cleanliness and addressed any issues promptly
- Scheduled appointments for patients based on provider availability and patient preferences
- Greeted patients and visitors in professional, friendly manner upon arrival
Administrative Support Associate
East Carolina University
03.2017 - 06.2017
Student Intern
North Carolina State University-Human Resources
05.2013 - 05.2014
Education
Bachelor of Arts - Liberal Studies, Pre-law
North Carolina A & T State University
Greensboro, NCMaster of Public Administration -
North Carolina State University
Raleigh, NC05.2014
Skills
- Planning
- Research and Analysis
- Customer Service
- Purchase Order and Requisition Tracking
- Record Keeping
- Scheduling
- Leadership
- Team player
- Self-motivated
- Strong Work Ethic
- Detail-oriented
- Operations management
Timeline
Business Service Coordinator
East Carolina University
06.2024 - Current
Administrative Support Specialist
East Carolina University
07.2018 - 06.2024
Patient Access Representative-Temp
East Carolina Heart Institute at ECU
09.2017 - 07.2018
Administrative Support Associate
East Carolina University
03.2017 - 06.2017
Student Intern
North Carolina State University-Human Resources
05.2013 - 05.2014
Bachelor of Arts - Liberal Studies, Pre-law
North Carolina A & T State University
Master of Public Administration -
North Carolina State University
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