Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aspen Cook

Moore,OK

Summary

Dynamic and results-driven professional with extensive experience in customer service and team management at Sonic. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Skilled in cash handling and maintaining a clean environment, consistently delivering high-quality service while fostering teamwork and collaboration. Flexible and organized, ready to contribute to a thriving team.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Crew Member

Salad And Go
11.2022 - Current
  • Executed front counter and drive-thru operations, ensuring efficient service delivery.
  • Took orders, prepared meals, and processed payments accurately.
  • Demonstrated multitasking skills by handling multiple orders without compromising quality.
  • Collaborated with team members to fulfill orders promptly and efficiently.
  • Promoted a clean restaurant image by maintaining cleanliness in all areas.
  • Maintained sanitary conditions in food preparation areas, equipment, and utensils.
  • Trained new team members on operational procedures and customer service techniques.
  • Delivered exceptional customer service by addressing concerns professionally.

Sales Associate

Hempyz
12.2024 - 08.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Manager

Sonic
08.2018 - 11.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.

Sales Associate

Old Navy
04.2021 - 04.2022
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

High School Diploma -

Moore High School
Moore, OK

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Cash handling
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Self-discipline
  • Flexible schedule

Certification

Phlebotomy certification

Timeline

Sales Associate

Hempyz
12.2024 - 08.2025

Crew Member

Salad And Go
11.2022 - Current

Sales Associate

Old Navy
04.2021 - 04.2022

Manager

Sonic
08.2018 - 11.2022

High School Diploma -

Moore High School

Similar Profiles

CREATE PROFILE
Aspen Cook