Aspen Dilley
Yelm
Summary
Transportation professional known for high standards and results-driven approach. Expertise in coordinating logistics and optimizing transportation processes to ensure timely and efficient deliveries. Strong focus on team collaboration and adaptability in dynamic environments. Skilled in route planning, fleet management, and problem-solving.
Overview
11
11
years of professional experience
Work History
Transportation Coordinator
The Home Depot Distribution Center
03.2020 - Current
- Worked closely with personnel, customers, and contractors to resolve problems.
- Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
- Provided ongoing training for transportation staff to enhance skills, knowledge, and overall performance within the department.
- Improved transportation efficiency by streamlining route planning and coordinating schedules.
- Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
- Determined most effective mode and routing of materials to customer locations and company facilities.
- Ensured timely delivery of goods by closely monitoring shipments and proactively addressing potential delays.
Front End Supervisor
Sam's Club
04.2018 - 10.2019
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Implemented improved cash handling procedures, reducing discrepancies and ensuring accurate financial records.
Assistant Store Manager
Costa Vida
08.2016 - 04.2018
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Assisted in recruiting, hiring and training of team members.
Shift Leader Manager
Costa Vida
02.2015 - 03.2016
- Cooperated with coworkers to improve customer experience and manage storefront.
- Kept employees operating productively and working on task to meet business and customer needs.
- Exercised composure under pressure and in escalated customer service scenarios.
- Excelled in every store position and regularly backed up front-line staff.
Shift Lead Supervisor
Taco Time
04.2014 - 02.2015
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Trained new employees and delegated daily tasks and responsibilities.
Education
High School Diploma -
Payson High School
Payson, UT05-2016
Skills
- Route planning
- Logistics functions
- Transportation scheduling
- Shipping documentation
- Workflow coordination
- Warehouse operations
- Loading & shipping schedules
- Emergency response
- Load planning
- Customer service
- Problem-solving skills
- Cash register operation
- Workflow management
- Customer relations
- Time management
- Attention to detail
Timeline
Transportation Coordinator
The Home Depot Distribution Center
03.2020 - Current
Front End Supervisor
Sam's Club
04.2018 - 10.2019
Assistant Store Manager
Costa Vida
08.2016 - 04.2018
Shift Leader Manager
Costa Vida
02.2015 - 03.2016
Shift Lead Supervisor
Taco Time
04.2014 - 02.2015
High School Diploma -
Payson High School