Summary
Overview
Work History
Education
Skills
Timeline
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Aspen Lanckriet

Cheyenne,WY

Summary

Adaptable and results-driven professional with strong analytical, communication, and teamwork skills. Known for quickly adjusting to new environments and contributing to team success through collaboration and a positive attitude. Committed to continuous learning and growth, with proven ability to multitask, prioritize competing demands, and build strong relationships with both customers and colleagues. Thrives in collaborative settings and brings strong organizational skills to every task.

Overview

7
7
years of professional experience

Work History

Auto Estimator / Collision Center Admin

Tyrrell Auto Centers
11.2024 - Current
  • Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
  • Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat opportunities.
  • Gathered cost and material data for accurate and up-to-date information on material and labor costs.
  • Calculated labor hours accurately based on productivity rates, leading to more realistic project timelines and work plans.
  • Managed multiple projects simultaneously, ensuring timely completion of all assigned tasks.
  • Served as an effective liaison between clients, insurance companies, technicians, parts suppliers, and management throughout the repair process.
  • Collaborated with insurance companies to negotiate fair settlements for vehicle repairs.
  • Developed strong relationships with local auto parts suppliers for expedited delivery and cost-effective pricing.
  • Exceeded performance metrics regularly while keeping focus on quality interactions with each customer interaction.
  • Maintained a positive attitude and friendly demeanor with every customer interaction, contributing to a welcoming atmosphere within the collision center.
  • Kept an organized schedule and updated notes and status for both the office and the shop technicians for vehicle repairs.
  • Kept track of paperwork and invoices for each repair in file folders if needed to be referred back to at any point in time.
  • Excellent communication skills, both verbal and written.

Managing Bartender

Hot Spot Smokehouse
11.2018 - 10.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Organized and detail-oriented with a strong work ethic.

Bartender / Shift Lead

Country Kitchen
05.2018 - 10.2018
  • Served high customer volumes during special events, nights, and weekends.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced customer satisfaction through effective conflict resolution and prompt service.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Education

Julesburg High School
Julesburg, CO
05-2016

Skills

  • Estimating software
  • Vendor relationships
  • Math
  • Excellent communication
  • Organizational skills
  • Attention to detail
  • Critical thinking
  • Team building
  • Analytical thinking
  • Customer relationship management
  • Data collection
  • Decision-making
  • Time management
  • Problem-solving abilities
  • Reliability
  • Verbal and written communication
  • Dependable and responsible
  • Computer skills
  • Calm under pressure
  • Organization and time management

Timeline

Auto Estimator / Collision Center Admin

Tyrrell Auto Centers
11.2024 - Current

Managing Bartender

Hot Spot Smokehouse
11.2018 - 10.2024

Bartender / Shift Lead

Country Kitchen
05.2018 - 10.2018

Julesburg High School

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Aspen Lanckriet