Aspyn Glau
Prescott,AZ
Summary
Friendly candidate with passion for providing excellent customer service and facilitating cleanliness and order in any area of work. Hardworking and flexible individual that feels comfortable in any provided situation.
Overview
3
3
years of professional experience
Work History
Air Bnb Cleaner
PMI Northern Arizona
02.2021 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Emptied trashcans and transported waste to collection areas.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Provided assistance to other staff members with cleaning of difficult areas.
- Removed trash, debris and other waste materials from premises.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Hostel Party Promoter
Z Hostel
11.2023 - 12.2023
- Established and maintained positive relationships with customers.
- Took and guided hostel guests on city tours.
- Prepared and planned events for hostel guests.
- Worked with fellow team members to ensure guests were taken care of.
Dog Hotel Worker
Mini Boarding House
10.2023 - 11.2023
- Performed general housekeeping and cleaning tasks.
- Adhered to company policies, safety procedures, and performance standards.
- General care of all sized dogs, keeping their owners updated on daily well being.
Hostel Receptionist
Finn McCool's Giants Causeway Hostel
08.2023 - 09.2023
- Liaised with housekeeping staff to verify service and maintenance of hotel standards.
- Resolved guest complaints professionally, resulting in high levels of customer satisfaction.
- Assisted in training new staff members on receptionist duties, improving overall team performance.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Streamlined check-in and check-out procedures for increased efficiency and reduced waiting times.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Au Pair
Private Family Home
06.2023 - 07.2023
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Promoted healthy eating habits by preparing nutritious meals and snacks for the children.
- Assisted in improving children''s academic performance by providing tutoring and homework support.
- Acted as a responsible role model by demonstrating respect, kindness, and healthy habits to the host family''s children.
- Kept children's areas neat and clean.
- Participated actively in family events gatherings further integrating myself into their lives enhancing overall experience.
Delivery Driver
Bowen's Botanicals
06.2021 - 10.2021
- Maintained strong relationships with clients through proactive communication and personalized service.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Worked in-store at the register, handling customer purchases.
- Assisted with the prep of flower arrangements for events and clients.
Education
High School Diploma -
Prescott High School
Prescott, AZ05.2023
Skills
- Interior and exterior cleaning
- Transaction Processing
- First Aid Training
- Guest Reception
- Problem-solving skills
- Customer Service Management
- Housekeeping
- Tour Guiding
- Front Desk Management
- Reservations
- Cleaning and sanitizing
- Time Management
Languages
Italian
Professional Working
Timeline
Hostel Party Promoter
Z Hostel
11.2023 - 12.2023
Dog Hotel Worker
Mini Boarding House
10.2023 - 11.2023
Hostel Receptionist
Finn McCool's Giants Causeway Hostel
08.2023 - 09.2023
Au Pair
Private Family Home
06.2023 - 07.2023
Delivery Driver
Bowen's Botanicals
06.2021 - 10.2021
Air Bnb Cleaner
PMI Northern Arizona
02.2021 - Current
High School Diploma -
Prescott High School
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