ASRA WASIM
Summary
A dedicated and hardworking individual with a proven track record of excellent customer service, seeking a position where I can leverage my skills in patient care, administrative duties, and communication to support smooth clinic operations. I am committed to delivering excellent results and providing an outstanding experience for patients and staff alike.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden
06.2024 - Current
- Provide exceptional customer service to guests, ensuring a positive dining experience.
- Handle customer inquiries, process payments, and manage order adjustments under pressure.
- Collaborate with team members to maintain smooth operations in a fast-paced environment.
- Develop strong communication and problem-solving skills to address customer needs.
Sales Representative
Club Demonstration Services at Costco
06.2025 - 08.2025
- Developed, maintained and utilized diverse client base.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Customer Service Associate
Hoppy Time
08.2022 - 07.2024
- Managed calendars, scheduled appointments, and arranged meetings and conferences.
- Prepared and distributed reports, presentations, and other materials.
- Handled confidential documents and maintained their proper organization.
- Coordinated travel arrangements and accommodations for executives and guests.
Education
BBA - Accounting And Finance
Odessa College
Odessa, TX05-2027
High School Diploma -
Permian High School
01.2023
Skills
- Customer Service: Strong communication skills, able to respond to inquiries, address concerns, and ensure a positive experience
- Administrative Support: Scheduling, appointment coordination, patient check-ins/outs, and record maintenance
- Time Management: Ability to multitask and prioritize duties to ensure smooth clinic operations
- Detail-Oriented: Excellent attention to detail for maintaining patient records and verifying insurance
- Cash Handling: Experience in managing transactions and ensuring accurate cash handling
- Team member support
ADDITIONAL INFORMATION
- Quick learner, adaptable to new roles and technologies.
- Ability to work well under pressure and in a team-oriented environment.
- Committed to maintaining a professional, friendly, and efficient atmosphere in all interactions.
Languages
Hindi
Native or Bilingual
English
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Sales Representative
Club Demonstration Services at Costco
06.2025 - 08.2025
Server
Olive Garden
06.2024 - Current
Customer Service Associate
Hoppy Time
08.2022 - 07.2024
BBA - Accounting And Finance
Odessa College
High School Diploma -
Permian High School
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