Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ASSALAH AL-RUWAIJHWAI

Edmonds

Summary

Customer service and sales professional prepared to drive impactful results. Proven ability to foster strong client relationships, resolve issues efficiently, and adapt to evolving needs. Skilled in communication, problem-solving, and teamwork, ensuring reliable collaboration and goal achievement.

Overview

8
8
years of professional experience

Work History

Customer Service Sales Representative

Target
09.2022 - Current
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
  • Increased customer satisfaction by addressing and resolving complex issues effectively.
  • Managed high call volume, ensuring timely response and effective resolution to all customer concerns.

Customer Service Cashier

Ross Stores
07.2021 - 06.2022
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Merchandise Inventory Clerk

Seattle Maintenance Services
06.2017 - 02.2019
  • Improved inventory turnover rates by identifying slow-moving items and recommending markdowns or promotional strategies.
  • Bolstered overall operational efficiency with routine maintenance of inventory management software, ensuring accurate and up-to-date records.
  • Enhanced team communication by sharing essential information about inventory status updates during daily meetings with coworkers.
  • Fostered a collaborative work environment by actively participating in team-building activities, sharing best practices, and providing support to coworkers as needed.

Education

Bachelor of Arts - Education

University of Baghdad
06-2016

Skills

  • Customer service
  • Time management
  • Active listening
  • Goal oriented
  • Incoming call management
  • Decision-making
  • Fluent in multiple languages
  • Issue follow up
  • Organizational skills

Languages

Arabic
Native or Bilingual

Timeline

Customer Service Sales Representative

Target
09.2022 - Current

Customer Service Cashier

Ross Stores
07.2021 - 06.2022

Merchandise Inventory Clerk

Seattle Maintenance Services
06.2017 - 02.2019

Bachelor of Arts - Education

University of Baghdad

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ASSALAH AL-RUWAIJHWAI