Summary
Overview
Work History
Education
Skills
Timeline
Generic

Assata Ray

Baltimore

Summary

Dedicated professional with strong relationship management skills and a focus on enhancing customer service experiences. Proven ability to maintain record accuracy and communicate effectively, ensuring smooth operations and customer satisfaction.

Detail-oriented individual with experience in fast-paced environments. Skilled in problem-solving and multitasking, consistently contributing to improved packing efficiency and inventory management. Committed to implementing safety and quality protocols to enhance overall service reliability.

Overview

3
3
years of professional experience

Work History

Picker & Packer

Amazon
Aberdeen, MD
09.2024 - 09.2025
  • Executed efficient picking and packing of orders using warehouse equipment to ensure timely shipment.
  • Evaluated incoming products for quality compliance, ensuring adherence to company standards.
  • Managed accurate inventory documentation through warehouse management systems to support efficient stock level monitoring.
  • Worked with team members to enhance packing efficiency, resulting in reduced order fulfillment time.
  • Implemented safety and quality protocols to enhance reliability of service delivery.

Daycare Assistant

Labouers For Jesus Excellent Early Learning Childcare LLC
5616 Biddison Ave
05.2022 - 08.2025
  • Coordinated daily activities and playtime schedules to enhance children's development and engagement.
  • Enhanced classroom management to promote safety and organization for optimal student engagement.
  • Nurtured supportive connections with children to facilitate emotional and social growth.
  • Worked alongside lead educators to create engaging educational resources aimed at improving student learning outcomes.
  • Facilitated regular communication with parents to discuss daily activities and monitor child progress.

Cashier/Receptionist

Walgreens
9621 Belair Rd
01.2023 - 09.2024

Facilitated positive customer interactions to enhance shopping experiences in a busy retail setting.

Provided comprehensive support to customers regarding purchases, returns, prescription pickups, and general inquiries to enhance service experience.

Managed cash, credit, and digital transactions to ensure seamless point-of-sale operations.

Handled phone communications and addressed customer concerns with professionalism to foster loyalty and repeat patronage.

Education

High School Diploma -

St. Frances Academy
501 E Chase St
06-2023

Skills

  • Relationship management skills
  • Professional email and phone etiquette
  • Problem-solving expertise
  • Proficient in POS systems
  • Record accuracy management
  • Multitasking proficiency
  • collaborative teamwork skills
  • Supportive and engaging assistance
  • Detail-oriented
  • Customer Service

Timeline

Picker & Packer

Amazon
09.2024 - 09.2025

Cashier/Receptionist

Walgreens
01.2023 - 09.2024

Daycare Assistant

Labouers For Jesus Excellent Early Learning Childcare LLC
05.2022 - 08.2025

High School Diploma -

St. Frances Academy
Assata Ray