Power BI
Hi, I’m
Assefa Foche
Data Analytics
Mount Joy,PA
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Highly organized and innovative professional in strategic planning, Cross-Functional Team Leadership, and management with over 22 years of experience, skilled in Data Analysis, Program management, problem-solving, customer relations, and policy development with unsurpassed interpersonal skills. Strong background in regulatory compliance, integrating process, data, and technology to reduce cost, increase efficiency, and improve organizational objectives.
Compliant Application Specialist with an innovative mind and sound knowledge of IT systems. Excellent in managing a team and delegating work. Experience handling complex and problematic situations with analytical thinking and patience.
Adept at delivering process improvements that increase efficiencies and performance. Organized and articulate with excellent troubleshooting abilities.
Collaborative Application Specialist offering in-depth knowledge of software development. Qualified to manage databases, test software and manage web applications. Professional and hardworking with a pleasant demeanor and a commitment to making sure systems are running at optimum levels.
Discerning Computer Systems Analyst devoted to improving computer systems and network performance for enhanced productivity. Works actively with management to develop cost-benefit analyses and set objectives for system maintenance and upgrades. Stays up-to-date on latest security regulations and protocols to execute effective measures for sustaining privacy and operational integrity.
Dynamic [Job Title] committed to optimizing systems performance for reduced operational costs and streamlined workflows. Performs timely software installations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
years of professional experience
8
years of post-secondary education
2
Languages
Work History
Union Community CareMount Joy, United States
Application Analysist
06.2023 - 11.2023
Job overview
- Disseminated weekly and monthly analyzed and visualized data using Power BI to 37 internal Union Community Care stakeholders and promoted awareness, adoption, and best practice usage of Health Information Technology (HIT) systems
- Developed strategies and best practices to incorporate into information systems and Standard Operating Procedures (SOPs) for 8 practices to normalize and analyze data
- Responsible for the administration, monitoring, and maintenance of software infrastructures and applications
- Oversaw 15 practices and processes to ensure integrity, safety, and availability of all data and applications as part of an organization’s information systems
- Educated staff and identified opportunities for improvement of 15 clinical services using technology
- Strong working knowledge of MS Office: Outlook, Word, advanced Excel, PowerPoint, and Sharepoint.
- Created manuals and published guidelines for proper use of systems.
- Devised technical strategies, created system designs and developed presentation materials for applications.
- Determined whether computer systems in company were sufficient for business requirements.
- Managed effort of software and hardware upgrades and deployment of new services and products.
- Performed on-site and in-house bench-scale testing, data analysis, and reports.
- Trained staff on proper use of systems and conducted orientation seminars.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Offered input for complex documents to support client-ready final versions.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Developed diagrams to describe and lay out logical operational steps.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Re-engineered existing computer systems to promote ease-of-use and improve system security.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
- Collaborated with upper management to drive strategy and implement new processes.
- Developed strong communication and organizational skills through working on group projects.
- Paid attention to detail while completing assignments.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Community First FundLancaster, United States
Program Compliance and Impact Manager
03.2022 - 04.2023
Job overview
- Provided inspirational leadership for 4 professionals to achieve the organization’s goals
- Work effectively with 9 racially and socially diverse individuals to achieve the organization's needs
- Experienced in collecting, organizing, and analyzing loan data so that they can accurately report findings to 25 internal and 12 external customers
- Managed and implemented organizational and program impact analysis and communication of data
- Maintained a strong capital management culture and sound program compliance function
- Managed the operations plan for impact and participated in strategic planning
- Ensured database system and software program meet the data tracking, reporting, and analysis needs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Developed detailed plans based on broad guidance and direction.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Managed senior-level personnel working in marketing and sales capacities.
- Launched quality assurance practices for each phase of development
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Established team priorities, maintained schedules and monitored performance.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Defined clear targets and objectives and communicated to other team members.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Friendship CommunityMount Joy, United States
Program Coordinator
01.2010 - 03.2022
Job overview
- Developed and implemented the agency's goals and objectives, utilizing web-based software applications
- Oversaw compliance with PA Department of Health and Human Services regulations, and actively participated in planning, organizing, managing, and decision-making activities.
- Provided ongoing direction and leadership for program operations.
- Designed program implementation and maintenance plan.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Organized and managed program development from conception through successful execution.
- Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
- Provided technical support to staff with necessary resources to carry out duties successfully.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Coordinated program logistics to keep all relevant materials and equipment available and in good condition.
- Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
- Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
- Developed and maintained relationships with external partners to facilitate program operations.
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
- Tracked and reported expenses accurately to manage program budgets.
- Developed program marketing and outreach strategies to increase awareness and attract new participants.
- Assisted with grant writing and fundraising efforts to secure funding and sustain program long-term.
- Facilitated programming by coordinating resources and deliverables between departments.
- Developed and recommended policies and procedures for evaluating programs.
- Helped directors resolve production, casting and budgeting issues impacting station performance.
- Determined broadcast requirements to plan event coverage and regular programming.
- Supervised media programming team and provided feedback to drive quality programming.
- Prepared tape for broadcasting by completing final editing.
- Oversaw staff schedules and assignments to handle programming demands.
- Improved program offerings based on changing trends, audience feedback and directives from station owners.
- Developed proposals and operational plans within assigned area.
- Developed new program and feature ideas for station.
- Monitored programming trends to keep content relevant and up-to-date.
- Created and enforced programming standards to maintain compliance with regulatory requirements.
- Scheduled and monitored programming to air content as planned.
- Developed and implemented new media programming strategy that increased viewership.
- Analyzed viewer data and adjusted programming lineup to maximize potential viewership.
- Verified accuracy of program laws and compliance with FCC rules and regulations.
- Monitored programming schedules, conformance to guidelines and quality.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Negotiated and managed contracts with several media outlets to secure new content.
- Identified risks and developed mitigation plans.
Keystone Human ServicesLancaster, United States
Service Director
04.2016 - 02.2019
Job overview
- Provided values-driven leadership to the organization in clinical, supervisory, fiscal, human resource, and strategic planning areas
- Analyze, and manage data, and information to achieve the agency's goals and objectives
- Developed and recommended policies and procedures for the administration of seven programs
- Ensured that all programs followed all Health and Human Services policies, procedures, and regulations to meet licensing requirements.
- Assisted jail staff with efficiently booking prisoners and completing all reports and system updates.
- Assisted police officers in routine investigations by canvassing areas, collecting and documenting evidence and coordinating community responses.
- Used equitable strategies to fairly enforce city ordinances.
- Prepared accurate and thorough burglary and theft reports.
- Identified violations, collaborated with local law enforcement to address concerns and testified in court as to details of offenses.
- Patrolled assigned zones to look for criminal violations and safety issues.
- Responded to and processed found property calls, logging details and filing required reports for further action.
- Wrote citations for offenders and explained procedures.
- Offered security presence to special events to scan guests, monitor premises and removed unauthorized individuals.
- Analyzed trends and data to inform decision-making and program development.
- Conducted outreach activities to engage local stakeholders in programs.
- Monitored program performance and outcomes for successful delivery of services.
- Spearheaded fundraising efforts to support social and community service initiatives.
- Collaborated with community members to develop and implement service initiatives.
- Participated in community events to promote services and engage with public.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Assessed community needs and identified resources for social and community service programs.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Utilized grant writing skills to secure additional program funding.
- Conducted community workshops to promote different programs and educate public on available services.
- Managed volunteer programs focused on providing community services to underserved populations.
- Provided leadership, guidance and support to staff members.
- Advocated for social and community service programs to increase awareness and funding.
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
- Implemented strategies to increase public awareness of social and community service programs.
- Established and maintained relationships with key stakeholders.
- Partnered with local organizations to expand access to social and community services.
- Researched best practices and developed strategies to improve program outcomes.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Developed and implemented training programs for staff.
Coffee Plantation and Development Enterprise (Federal)Addis Ababa, Ethiopia
Deputy General Manager: Finance, Commerce, Human Resources, Logistics
09.2007 - 02.2008
Job overview
- Prepared and implemented strategic plan at corporate level and achieved company's growth goals
- Developed and evaluated policy in coordination with best practice and Government Regulations, Negotiation with Donors, and Suppliers to maximize fiscal support of the company
- Reduced cost by 5% and increased profit by 10% through cost-benefit analysis.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity, and effectiveness.
- Oversaw and managed hiring process and assisted human resources.
- Reviewed performance results to target and take corrective measures with authorization and escalation.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
- Developed and coordinated employee training programs to improve productivity and performance.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Performed budget analysis to control expenditures and predict future budget needs.
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
- Informed VP of unusual matters of significance and launched corrective action plan.
- Applied creative reasoning and logic to resolve complex and specialized managerial issues and develop sound solutions.
- Maintained qualified staff and communicated areas of accountability and expected performance.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Collaborated with department heads to establish goals and work plans.
- Enacted contingency plans, escalated and directed system problems and issues and participated in post-mortem analysis to provide input for process improvements.
- Participated in planning process to achieve corporate objectives.
- Projected favorable image of company to promote objectives and enhance public recognition.
- Enforced safety and health policies and implemented procedures to correct hazardous conditions
- Administered operating budget, approved expenditures and implemented budgetary adjustments.
- Employed best practices and management controls to provide superior service to internal and external customers.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
Agricultural Inputs Supply Enterprise (Federal)Addis Ababa, Ethiopia
Manager: Transport and Logistic Department
04.1997 - 08.2007
Job overview
- Developed and implemented logistics, marketing, and financial strategies and achieved market diversification and penetration in 83 Regional and Local marketing centers, which resulted in a 20% increase in sales, and 12% increase in profits
- Procured, distributed, and sold 60,000 tons of products each year for End Users and Research Institutes
- Managed projects, performed market analysis, and provided technical support to the professional team
- Managed all financial and budgetary activities to fund operations and maximize investments
- Oversaw an annual budget of over $5,300,000
- Collected and analyzed data related to logistics, marketing trends, and consumer preferences.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Managed and motivated employees to be productive and engaged in work.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved marketing to attract new customers and promote business.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Improved safety procedures to create safe working conditions for workers.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Developed detailed plans based on broad guidance and direction.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed senior-level personnel working in marketing and sales capacities.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Launched quality assurance practices for each phase of development
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Education
University of PhoenixPhoenix, AZ
MBA from Health Care Management
12.2008 - 01.2011
Addis Ababa University
BA from Geography
10.1987 - 07.1992
HACCLancaster, PA
Associate of applied science degree-AAS from Computer Information Systems-Database
05.2019 - 08.2020
Skills
A seasoned professional leader passionate about driving organizational success through people and fostering diversity, inclusion, and collaboration cultureundefined
Websites
Volunteer Experience
- Audit Committee Chairperson, Public Transportation and Business Enterprises, 2004, 2008, Oversaw system, operations, and Financial Performances.
- Board of Directors, Public Business Enterprises, 2003, 2008, Oversaw overall operations, implementation of strategic plans, programs, policies, and procedures.
Accomplishments
- Supervised team of [Number] staff members.
- Resolved product issue through consumer testing.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] through effectively helping with [Task].
Software
SQL
Excell
Sharepoint
Power Point
CMR
MirosftDynamics
DBMS
Interests
Volunteer
Reading
Community Support
Team building
Reading professional books
Strategic Management, Communication, Leadership, Performance Improvement
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Application Analysist
Union Community Care
06.2023 - 11.2023
Program Compliance and Impact Manager
Community First Fund
03.2022 - 04.2023
HACC
Associate of applied science degree-AAS from Computer Information Systems-Database
05.2019 - 08.2020
Service Director
Keystone Human Services
04.2016 - 02.2019
Program Coordinator
Friendship Community
01.2010 - 03.2022
University of Phoenix
MBA from Health Care Management
12.2008 - 01.2011
Deputy General Manager: Finance, Commerce, Human Resources, Logistics
Coffee Plantation and Development Enterprise (Federal)
09.2007 - 02.2008
Manager: Transport and Logistic Department
Agricultural Inputs Supply Enterprise (Federal)
04.1997 - 08.2007
Addis Ababa University
BA from Geography
10.1987 - 07.1992