Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Food Service Worker
West Liberty Foods
04.2024 - Current
Enhanced customer satisfaction by maintaining a clean and organized dining area.
Streamlined food preparation processes for increased efficiency and reduced waste.
Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Contributed to menu development, incorporating seasonal ingredients and customer feedback.
DOMINO PIZZA
DO
01.2023 - 05.2023
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked effectively in fast-paced environments.
Cook
Salvation Army Adult Rehabilitation Center
06.2016 - 09.2016
Reduced food waste significantly by implementing proper portion control and storage techniques.
Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Streamlined kitchen operations with effective communication and collaboration among team members.
Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Supported kitchen staff training and development, leading to increased productivity and efficiency.
Prepared meals efficiently under time constraints for timely service during peak hours.
Contributed to positive guest experiences by accommodating special dietary needs and requests.
Collaborated with the management team to develop new menu items based on customer feedback and preferences.
Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
Hair Salon Assistant
UNISEX BEAUTIFUL HAIR SALON
06.2015 - 06.2016
Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
Managed appointment scheduling and confirmed bookings, resulting in efficient salon operations and minimal wait times for clients.
Maintained inventory levels of salon products, reducing waste and ensuring availability for client use.
Secretary to the General Manager
AGENCE AURE INTERNATIONAL
01.2015 - 06.2015
Coordinated travel arrangements for the General Manager, resulting in seamless business trips with minimal disruptions.
Managed executive calendar to maximize time utilization and ensure timely attendance at important meetings.
Served as a liaison between departments, facilitating communication and collaboration for smooth operations.
Handled confidential information with discretion, protecting sensitive company data from unauthorized access.
Organized events and conferences, ensuring successful execution through meticulous planning and coordination efforts.
Provided excellent customer service to clients by addressing inquiries promptly and professionally.
Reviewed incoming correspondence for the General Manager''s attention, prioritizing urgent matters for swift resolution.
Secretary
UNITECH
03.2013 - 01.2015
Enhanced office efficiency by streamlining filing systems and organizing documents.
Facilitated communication between departments for improved collaboration and project success.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Supported human resources initiatives by assisting with recruitment, onboarding, and employee evaluations.
Hair Braider
Self-employeed
06.1992 - 03.2013
Enhanced customer satisfaction by providing personalized hair braiding services tailored to individual preferences.
Streamlined appointment scheduling and reduced no-shows through effective communication with clients.
Demonstrated exceptional time management skills, consistently completing intricate braids within expected timeframes.
Collaborated with colleagues to create innovative and visually appealing hairstyles for special events.
Maintained clean and organized workstations, adhering to strict sanitation guidelines for client safety and comfort.
Consistently received positive feedback from clients, resulting in increased repeat business and referrals.
Educated customers on proper hair care practices, fostering long-lasting relationships built on trust and expertise.
Education
High School Diploma -
SAINT JOSEPH
OUAGADOUGOU
06.1992
GED -
ECOLE PATTE DÓIE'
OUAGADOUGOU
06.1984
Skills
Appointment Coordination
Trend expert
Scalp treatments
Cosmetology
Hair maintenance expert
Outstanding client retention
Marketing familiarity
Natural Hair Care
Makeovers
Accomplishments
I have donated to charity in Africa to support children in need .
Doubled client base over a 6-month period through innovative marketing efforts
Affiliations
ASSOCIATION OF HAIR STYLISTS IN BURKINA-FASO
Certification
Certified in CQP ( professional qualification of hair stylist
hair braiding Training - Professional institute of training class COURS MORELLES
Licensed CABED INFORMATIQUES ( General knowledge of basic computer , component and accessories. microsoft Excel , edit , type and print document )
Studied english language at KIRKWOOD COMMUNITY CENTER