Claude Kagisha
Salt Lake City
Summary
Hardworking operator skilled in quality control and machine and equipment troubleshooting paired with outstanding time management and multitasking abilities. Quick learner offering several years of experience operating machines of various magnitudes. Focused on reducing costs and increasing productivity.
Overview
10
10
years of professional experience
2016
2016
years of post-secondary education
Work History
Operator
Edwards Lifesciences
Draper
05.2024 - Current
- Operated machinery to support production of medical devices in a cleanroom environment.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Inspected finished products to verify conformity to quality standards.
- Assisted in the setup of production lines according to customer specifications.
- Set up tools, dies, jigs, fixtures, gauges and other related parts for use in production operations.
- Produced quality products by palletizing, packaging and assembling finished items.
- Hand-assembled needed parts with bolts and screws.
- Classified defects from finished orders for record tracking and statistics.
- Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
Housekeeper
Intermountain Healthcare
Park City
08.2016 - 04.2024
- Cleaned patient rooms and common areas to maintain a safe environment.
- Disinfected high-touch surfaces to prevent the spread of infections.
- Collaborated with nursing staff to prioritize cleaning schedules and needs.
- Trained new housekeeping staff on protocols and safety procedures.
- Reported maintenance issues to ensure timely repairs in facility areas.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Maintained and organized cleaning supplies stock.
Lead Spa Attendant
Montage Hotel
Park City
07.2016 - 08.2021
- Supervised daily operations of spa facilities to ensure high cleanliness standards.
- Trained and mentored new staff on service protocols and guest interactions.
- Coordinated spa appointments and managed scheduling for optimal efficiency.
- Assisted guests with inquiries, providing information about services and amenities.
- Responded to customer concerns and complaints professionally and promptly to resolve issues.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Greeted guests and provided them with information on spa services.
- Kept up-to-date on appointment availability and spa serviced and schedules to provide clients with accurate information and effective service.
Education
BBA - Accounting
National University of Rwanda
Kigali, Rwanda 01.2010 - 07.2014
Immaculate Conception
Butare , RwandaNo Certification - General
Ordinary Level
09.2002 - 09.2004
Skills
- Equipment operation
- Quality inspection
- Cleanroom procedures
- Production line setup
- Tool setup
- Machine operation
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Efficient multitasking
- Loading and unloading
- Continuous improvement
- Production work
- Valid Driver's license
- Quality assurance
- Data entry
- Inspections and reviews
Timeline
Operator
Edwards Lifesciences
05.2024 - Current
Housekeeper
Intermountain Healthcare
08.2016 - 04.2024
Lead Spa Attendant
Montage Hotel
07.2016 - 08.2021
BBA - Accounting
National University of Rwanda
01.2010 - 07.2014
No Certification - General
Ordinary Level
09.2002 - 09.2004
Immaculate Conception