Ella Slater
Oceanside,CA
Summary
Proven leader with a track record of enhancing customer satisfaction at Home Depot through exceptional customer service and effective time management. Demonstrated ability to mentor staff and improve productivity , showcasing a blend of strong communication skills and store management. Excelled in fast-paced environments, always prioritizing client needs and safety.
Dependable Janitor with comprehensive background in cleaning services and grounds maintenance. Exceptional attendance record.
Cheerful [Job Title] offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns.
Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Enlisted Marine
United States Marine Corps
05.2022 - Current
- Increased operational capabilities through the regular maintenance of vehicles, weapons systems, and other essential equipment.
- Optimized resource management by effectively tracking and allocating equipment, personnel, and supplies.
- Safeguarded classified information by adhering to strict security protocols and maintaining situational awareness in sensitive environments.
- Fostered strong relationships with partner nations through participation in joint military exercises and cultural exchanges.
- Enhanced unit readiness by conducting comprehensive training exercises and evaluations.
- Demonstrated resilience under pressure by consistently performing at a high level despite challenging conditions or unforeseen obstacles.
Head Cashier
Home Depot
04.2020 - 04.2022
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Educated employees on register use, merchandising, and customer service.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
- Assisted customers by answering questions and fulfilling requests.
- Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Led cashiers and associates in providing thoughtful customer service.
- Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
Janitor
Forrest Cleaning Services
06.2019 - 06.2020
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Adhered to professional house cleaning checklist.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
Food Preparation Worker
Burger King
07.2018 - 06.2019
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Packaged and stored food products following proper handling and preservation methods.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Organized and re-stocked various stations and self-service items.
Food Server
Living Branches
08.2017 - 06.2018
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Education
Montgomery County Community College
Blue Bell, PASkills
- Customer Service
- Positive Attitude
- Time management strength
- Store opening/closing procedures
Timeline
Enlisted Marine
United States Marine Corps
05.2022 - Current
Head Cashier
Home Depot
04.2020 - 04.2022
Janitor
Forrest Cleaning Services
06.2019 - 06.2020
Food Preparation Worker
Burger King
07.2018 - 06.2019
Food Server
Living Branches
08.2017 - 06.2018
Montgomery County Community College
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