Astacia Lechliter
Quarryville,PA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Conscientious Healthcare professional offering 14 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
MayGrant OB/GYN
10.2016 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Worked in the dispensary department
- Took messages off voicemail for requests for refills of medications
- Set up prescription after making sure patient up to date with annual
- Set up prescription for provider to approve and send in to pharmacy with refills if appropriate
- Did prior authorizations for patients medications their insurance denied
- Dealt with medication representatives to receive samples for patients and set up presentations for the providers to educate them about new medications.
Produce Associate
Giant Food Stores
08.2015 - 10.2016
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
- Keep salad bar full with freshor special fcut vegetables, freshly made salads
- Fill salad bar with pre-made and salad toppings
- Cut up fresh fruit and vegetables
- Prepare vegetable trays and fruit trays for special orders
- Prepare vegetable trays and fruit trays, package fresh fruit in a variety of sizes of containers for melon bar on the wall for customer to purchase.
Certified Medical Assistant
Birth Care & Family Health Services, Birth Center
08.2008 - 07.2014
- Office Manager and certified medical assistant of satellite medical office in Gordonville, PA.
- Kept inventory of all medical supplies
- Ran front office and back office
- Answered phones, made appointments, took patients registration papers and made up new charts
- Obtained patients insurance information
- Faxed patient information when needed
- Kept office supplies, lab requisitions, and forms needed stocked
- Kept all forms and information up to date and available
- Cleaned office and kitchen area when needed, kept coffee, tea, sweetners stocked
- Kept all patient rooms stocked with medical supplies, gowns, drapes and informational packets
- Took patients back to rooms, documented height, weight, took blood pressure and other vitals.
- Take patients history, document major complaint
- Performed phlebotomy services when needed
- Prepare and give injections, document in patients chart
- Perform lab tests, prepare blood specimens and all lab specimens for transport to the designated labs
- Collect urine for tests
- Prepare lab requisitions
- Call and set up ultrasounds, mammograms, and consult appointments for patients
- Call and get lab results not already in patients chart
- Give out 28 week pregnant patient glucose drink with the instructions how to prepare and drink the glucola safely and how to obtain best results
- Assist midwives with IUD insertions, and other procedures I was asked to assist
- Gave out diaper bag, 36 week gestation packet and explained thoroughly the information included within the packet
- Assisted in 2 week old infant baby check
- Weighed infant, took temperature, performed hearing exams, infant vitals
- Support duties for diagnostic and technical complaints to the midwives
- Completed and submitted clinical documentation in accordance with what the midwives preferred
- Prepared patient rooms, and treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Performed routine tests such as urine dip sticks, vision and hearing tests.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Provided necessary supplies, support and assistance to medical staff and patients for specific procedures.
- Provided patients and their families with emotional support.
- Exhibited compassionate care and comfort
- Promoted personal and co-worker safety.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Educated patients by providing medication and diet information and clarifying midwife's orders, answering questions thoroughly.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other instructions.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Completed clinical procedures and gathered patient data for interpretation by provider.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Education
No Degree - Medical Assisting
Lancaster County Career And Technology Center
Willow Street, PA05.2008
Skills
- Specimens collection and processing
- Electronic Health Records
- Patient documentation
- Vital Signs Documentation
- Family Education
- OB/GYN procedures
- Medical Procedures
- Procedure Assistance
- CPR
- Phlebotomy
- Medical terminology knowledge
- Clinical Documentation
- HIPAA Compliance
Certification
- CMA - Certified Medical Assistant
- CPR Certification
- Healthcare Provider BLS
Timeline
Certified Medical Assistant
MayGrant OB/GYN
10.2016 - Current
Produce Associate
Giant Food Stores
08.2015 - 10.2016
Certified Medical Assistant
Birth Care & Family Health Services, Birth Center
08.2008 - 07.2014
No Degree - Medical Assisting
Lancaster County Career And Technology Center