Astley Scott
Greenville,North Carolina
Summary
A dynamic leader with proven success in fostering teamwork and achieving targets at YMCA. Excelled in customer relations and maintaining high safety standards, enhancing productivity. Skilled in conflict resolution and promoting a collaborative environment. Expertise in cleaning and customer service, driving positive outcomes, and exceeding goals through strategic planning and effective communication.
Overview
5
5
years of professional experience
Work History
Worker
Cold Stone
09.2024 - Current
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
Team Lead
YMCA
06.2022 - 08.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
Team Leader
Chick Fil A
01.2020 - 05.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
High School Diploma -
Tuscarora High School
Frederick, MDEast Carolina University
Greenville, NCSkills
Cleaning
Customer Service
Restocking skills
Customer Relations
Collaboration and Teamwork
Languages
English
Spanish
Timeline
Worker
Cold Stone
09.2024 - Current
Team Lead
YMCA
06.2022 - 08.2024
Team Leader
Chick Fil A
01.2020 - 05.2022
High School Diploma -
Tuscarora High School
East Carolina University