Astolfo Mendoza
Goodyear,AZ
Summary
Decisive Food and Beverage Manager with more than 30 years of experience orchestrating all aspects of food and beverage in Hotels, Resorts, Conference Centers and Private Country Club in all areas of F and B :
Banquets, Dining Room, Outlets, Private Dining Room and Bars for optimal and smooth-running events and rewarding experiences. Seasoned expert at planning function details, directing staff and interacting with other industry professionals for clear communication with personnel and enjoyable gatherings for attendees. Poised with confidence and expertise to swiftly solve problems.
Bilingual english -Spanish. Goal Oriented.Self motivated individual with passion for Food and Beverage.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Banquet Manager
Great Wolf Lodge
Scottsdale, AZ
10.2022 - Current
- Organized, scheduled and supervised staff for banquets.
- Coordinated and monitored banquet operations to ensure quality service standards were met.
- Developed and implemented cost control systems to ensure efficient use of resources while maintaining high standards of product quality.
- Maintained a safe working environment by adhering to all health and safety regulations.
- Planned menus in consultation with chefs and caterers to meet the needs of clients.
- Provided leadership and direction to banquet staff in order to maintain a high level of customer satisfaction.
- Implemented procedures for ordering supplies, equipment, and food items as needed for events.
- Ensured proper set up and tear down of banquet areas prior to and after functions.
- Established guidelines and procedures for operating the banquet department efficiently.
Dining Room / Banquet Manager
Verrado Golf Club
Buckeye, AZ
07.2019 - 02.2021
- Organized, scheduled and supervised staff for banquets.
- Maintained a safe working environment by adhering to all health and safety regulations.
- Implemented procedures for ordering supplies, equipment, and food items as needed for events.
Dining Room Manager
Tonto Verde Golf Club
Rio Verde , AZ
09.2016 - 02.2019
- Ensured that all dining areas were well maintained and organized.
- Supervised the staff to ensure proper service standards were met.
- Trained new employees on customer service, safety protocols, and restaurant policies.
Food and Beverage Supervisor
Marriott Phoenix Airport
Phoenix, AZ
04.2016 - 09.2016
- Managed scheduling of staff in accordance with budget constraints and labor laws.
- Ensured compliance with local health department regulations regarding food storage, rotation, temperature controls and sanitation standards.
Director of Food and Beverage
Troon Prive
Scottsdale, AZ
04.2013 - 08.2015
- Developed and managed departmental budget, revenue goals, and cost controls.
- Evaluated existing food and beverage programs to identify areas of improvement and implement changes.
- Supervised the selection, training, development, and evaluation of staff members.
- Created innovative ideas for menu items based on seasonal ingredients and customer preferences.
- Coordinated with vendors to ensure quality products at competitive prices.
- Maintained efficient operations by delegating tasks to team members according to their skillsets.
- Monitored inventory levels of supplies needed for daily operations.
- Assisted in developing wine lists featuring a variety of labels from different regions.
- Organized monthly staff trainings focused on topics such as proper sanitation techniques, food safety protocols.
Director of Food and Beverage
Carefree Resort
Carefree, AZ
01.2012 - 04.2013
- Developed and managed departmental budget, revenue goals, and cost controls.
- Evaluated existing food and beverage programs to identify areas of improvement and implement changes.
- Supervised the selection, training, development, and evaluation of staff members.
- Conducted regular meetings with team members to discuss menus, service standards, special events, promotions, customer feedback, and other topics.
Banquet Manager
Crowne Plaza Phoenix North
Phoenix, AZ
02.2011 - 12.2011
- Department head
Catering Server/ Bartender
G Texas
Fort Worth, TX
01.2006 - 02.2009
- Executing Catering events as a server and Bartender
Fine Dining Banquet Server/ Captain
The Mansion on Turtle Creek
Dallas , TX
10.2003 - 05.2005
- 5 star 4 Diamond hotel. Server and also Captain for Banquet Events
Education
High School Diploma -
Colegio De Bachilleres
Chihuahua Mexico05-1986
Skills
- Staff Management
- Employee Development
- Menu development
- Food safety and sanitation
- Food sanitation regulations
- Quality Assurance
- Staff Leadership
- Schedule Coordination
- Team member development
- Cost Control
- Corporate event coordination
- Staff Training
- Profit assessment
- Corporate event management
Certification
- Managers Food Handler (Serve Safe)
- Serve Safe Alcohol Certification
- Title IV
- Autism Awareness
- Sexual Harassment Prevention
- F and B communication and Workplace Safety
- Managing with the Law
- HR and Payroll Basics
Timeline
Banquet Manager
Great Wolf Lodge
10.2022 - Current
Dining Room / Banquet Manager
Verrado Golf Club
07.2019 - 02.2021
Dining Room Manager
Tonto Verde Golf Club
09.2016 - 02.2019
Food and Beverage Supervisor
Marriott Phoenix Airport
04.2016 - 09.2016
Director of Food and Beverage
Troon Prive
04.2013 - 08.2015
Director of Food and Beverage
Carefree Resort
01.2012 - 04.2013
Banquet Manager
Crowne Plaza Phoenix North
02.2011 - 12.2011
Catering Server/ Bartender
G Texas
01.2006 - 02.2009
Fine Dining Banquet Server/ Captain
The Mansion on Turtle Creek
10.2003 - 05.2005
High School Diploma -
Colegio De Bachilleres