Aston Martin
Summary
I am results-driven with over three years in customer service. I am certified in the HBI Pre-Apprenticeship certificate training (PACT), AutoCad and Revit. My proven strengths include consistency, communication, conflict resolution, adaptability. I handle conflict resolution on a daily basis in a calm manner that leaves both parties satisfied.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cohort Member
Builder Bridge
Charlotte
04.2026 - 05.2026
- Develop skills in construction such as carpentry, electrical, drywall, plumbing, hvac, and roofing.
- Learn how to use tools such as miter saws, jigsaws, pneumatic tools, tape measure, and drills.
- Develop soft skills in the workplace.
Host
Ming Fu Chinese and Sushi
Matthews
04.2023 - 05.2026
- Handle between $300 - $1000 in cash transactions daily.
- Receive between 50 - 100 phone calls a day.
- Enter orders from DoorDash, Uber Eats, Chownow, and Grubhub.
- Seat customers in a timely manner and alert servers about their tables.
- Train new employees to navigate the pos system, know the menu, and how to communicate with coworkers and customers properly.
- Call delivery services on behalf of Ming Fu if there are errors with orders.
Host
Deejai Noodle Bar
Charlotte
05.2025 - 08.2025
- Greeted and seated guests promptly upon arrival.
- Managed waitlists during peak hours, ensuring timely seating and guest satisfaction.
- Trained on new POS system and menu to support streamlined service operations.
- Managed incoming calls during busy shifts.
- Handled online orders (Grubhub, Chownow, Uber Eats, DoorDash).
Education
High School Diploma -
David W. Butler High School
Matthews, NC06-2025
Skills
- Order management
- Cash handling
- Customer service
- Employee training
- Multitasking proficiency
- Problem resolution
- Effective communication
Certification
- HBI pre-apprenticeship certificate training (PACT)
- AutoCad Certification
- Revit Certification
Timeline
Cohort Member
Builder Bridge
04.2026 - 05.2026
Host
Deejai Noodle Bar
05.2025 - 08.2025
Host
Ming Fu Chinese and Sushi
04.2023 - 05.2026
High School Diploma -
David W. Butler High School