Astra Douglas

Personal Mission Statement: I am dedicated to optimizing patient access to healthcare treatments by resolving reimbursement challenges and collaborating with stakeholders. My mission is to ensure seamless product integration, compliance, and proactive communication to empower healthcare providers and staff in supporting patient access and operational efficiency.

Professional Development Leadership Training Participating in leadership workshops or seminars to develop advanced leadership skills, including team management, conflict resolution, and decision-making. Compliance and Healthcare Regulations Staying updated on healthcare compliance and regulations through seminars, webinars, or courses to ensure adherence to industry standards. He Dedicated Healthcare Consultant with experience managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities.

• Certified Healthcare Administrative Professional (cHAP), Demonstrate proficiency in healthcare administrative principles and practices, including leadership and management skills.

• Leadership Training
• Compliance and Healthcare Regulations

Dear Hiring Manager, I am excited to apply for the Field Reimbursement Manager position at your organization. As an experienced administrative professional with a proven track record of success in supervising a team, managing budgets, and implementing efficient workflow processes, I am confident that I would be an asset to your team. In my current role as Administrative Supervisor at Brookdale Hospital, I have successfully led and supervised a team of fifteen staff members, overseeing departmental operations and taking charge in the absence of senior management. I have also demonstrated extensive knowledge of healthcare system operations and state and government mandated policies, enabling effective decision-making and compliance. Additionally, I have proficiently aggregated and analyzed administrative cost data, facilitating the preparation of budgets for corporate-level management. Prior to my current role, I served as a Field Reimbursement Manager at Amerisource Bergen Company. In this position, I demonstrated a comprehensive understanding of Medicare Parts A, B, C, and D, private payer systems, and Medicaid reimbursement processes, allowing for effective resolution of complex coverage and reimbursement issues for speciality medications. I also successfully led and managed a field support team, guiding them in overcoming reimbursement barriers and maximizing patient access to treatment options. I possess strong technical knowledge of specialty product coverage, coding, payment, and distribution, while adhering to reimbursement regulations and associated dynamics. I have also proven ability to identify and resolve problems, streamlining operations and providing exceptional service to clients. Additionally, I am proficient in educating office staff and providers on healthcare coverage, patient aid, and healthcare policy changes, while also offering face-to-face, personalized issue resolution and acting as a liaison for alternative funding options and coverage determination. As an Administrative Manager at the Hospital For Special Surgery, I demonstrated the ability to organize team workload and prioritize tasks effectively, streamlining office functions in a deadline-driven environment. I skillfully routed correspondences and interacted with team members, customers, and vendors, facilitating prompt and efficient communication. I also collaborated with office staff to maintain smooth operations and readiness for unexpected demands, showcasing effective team coordination skills. Lastly, I ensured accurate and efficient database management, digital file storage, and delegation of tasks to administrative staff, optimizing office productivity and streamlining company operations. I am confident that my experience and skills make me a strong candidate for the Field Reimbursement Manager at your organization. Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further. Sincerely, Astra Douglas Administrative Supervisor astramdouglas@gmail.com (646) 288-2026