Astraea Blackwell
McKinney,TX
Summary
A dedicated and motivated manager seeking to leverage administrative proficiency and problem-solving skills to contribute effectively to the company. Eager to apply leadership abilities to the organization whilst simultaneously enhancing proficiency and adding core values to the team. Core Values: Integrity, Respect, Trust, Loyalty.
Overview
7
7
years of professional experience
Work History
Assistant Practice Manager
Allen Psychiatry
12.2019 - Current
- Supervised team of 40 office personnel.
- Leveraged marketing strategies to increase visibility within the local community, attracting new patients while retaining existing ones.
- Managed human resources functions including recruitment, hiring, onboarding, payroll administration, benefits coordination, and employee relations counseling.
- Coordinated staff schedules to maintain optimal coverage during peak hours while reducing overtime costs.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Acted as a liaison between physicians, staff, and patients, resolving any conflicts or concerns in a professional manner to maintain a positive practice environment.
- Developed and maintained policies and procedures to ensure compliance with healthcare regulations, resulting in successful audits from regulatory bodies.
Manager
Domino's Pizza
06.2017 - 11.2019
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Reconciled cash and credit card transactions to maintain accurate records.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Education
No Degree -
Collin County Community College
McKinney, TXHigh School Diploma -
Princeton High School
Princeton, TX06.2017
Skills
- Human Resources
- Staff Development
- Policy and procedure development
- Strategic business planning
- Practice Management
- Marketing
- Human Resources
- Typing Speed - 65 WPM
- Decision-Making
- Employee Recruitment and Hiring
Affiliations
- Joint Commission - Gold Seal of Approval
Timeline
Assistant Practice Manager
Allen Psychiatry
12.2019 - Current
Manager
Domino's Pizza
06.2017 - 11.2019
No Degree -
Collin County Community College
High School Diploma -
Princeton High School