Astraia Ricciardi-Weber
Wyckoff,NJ
Overview
9
9
years of professional experience
Work History
Online Facilitator
Stop N Shop
Wyckoff, NJ
02.2023 - Current
- Implemented strategies for improving customer satisfaction ratings.
- Greeted customers and answered product or service questions.
- Assisted teammates with daily tasks during peak periods.
- Completed pickup and shopping orders for customers within local area.
- Asked store associates for help locating missing products.
- Listened to customer needs to identify and recommend best products and services.
- Secured and stored items until customer pickup.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Suggested comparable products to replace out-of-stock items.
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Bookkeeper
Stop & Shop
Wyckoff, NJ
01.2018 - Current
- Maintained and reconciled general ledger accounts.
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
- Reconciled intercompany accounts on a regular basis.
- Posted journal entries to the general ledger system accurately and timely.
- Performed daily reconciliation of cash drawers ensuring accurate transactions.
- Performed daily reconciliation of financial records and cash transactions.
- Investigated any discrepancies or inconsistencies identified during reconciliation process.
- Conducted regular reconciliation of accounts payable and receivable.
- Performed daily reconciliation of account balances.
- Performed daily reconciliation of cash register transactions.
- Interfaced regularly with accounting department personnel for reconciliation purposes.
- Performed daily reconciliation of bank statements for multiple accounts.
- Performed daily reconciliation of cash register receipts and deposits.
- Performed daily reconciliation of accounts receivable reports for accuracy.
- Performed daily cash reconciliation activities for retail sales transactions.
- Performed daily reconciliation of accounts receivable balances.
- Completed daily account reconciliation with and information.
Pet Sitter
Self-employeed
Wyckoff, NJ
01.2017 - Current
- Provided daily walks.
- Took pets on regular bathroom breaks.
- Provided companionship and comfort to animals during walks.
- Walked dogs on leash, observing all safety precautions and following commands from owners.
- Provided daily walks for various dog breeds, ensuring each pet's physical activity needs were met.
- Stayed overnight to care for pets when owners are away.
- Provided medications when necessary (only in cats).
- Walked dogs on a regular basis, ensuring they were kept safe and healthy.
- Communicated with clients regularly regarding their pet's care needs and progress.
Front End Associate
Stop & Shop
Wyckoff, NJ
03.2015 - Current
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
- Processed customer transactions and provided excellent customer service.
- Provided product knowledge to customers as needed.
- Processed Western Unions and Money Orders
- Assisted customer at self checkouts.
- Managing cashiers in timely union breaks.
- Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Performed daily opening and closing procedures according to standard operating procedures.
- Greeted customers upon arrival and offered assistance with locating store merchandise.
Education
High School Diploma -
Ramapo High School
Franklin Lakes, NJ06-2014
Some College (No Degree) - General Education
Bergen Community College
Paramus, NJSkills
- Bookkeeping Software
- Accounts Receivable
- Auditing
- Accounting and bookkeeping
- Account Reconciliation
- Bookkeeping
- Flexible Schedule
- Customer Service
- Upbeat and Outgoing Attitude
- Register
Astraia Ricciardi-Weber
- Hi! My name is Astraia but can go by Star. I have many experiences and knowledge in food retail. I also have a passion to work with animals and to would love to expand my experiences in doing so!
Timeline
Online Facilitator
Stop N Shop
02.2023 - Current
Bookkeeper
Stop & Shop
01.2018 - Current
Pet Sitter
Self-employeed
01.2017 - Current
Front End Associate
Stop & Shop
03.2015 - Current
High School Diploma -
Ramapo High School
Some College (No Degree) - General Education
Bergen Community College