Astrid Basua
Culver City,CA
Summary
Accomplished Office Manager with a proven track record, excelling in vendor negotiations and client satisfaction enhancement. Expert in Microsoft Excel and adept at relationship building, significantly streamlined payment processes and boosted productivity. Demonstrated ability to manage complex projects and maintain strict confidentiality, embodying a results-driven approach with a blend of technical and interpersonal skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Office Manager
Build Group Construction Company,Inc
08.2022 - 06.2024
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Processing of unconditional and conditionals, ensuring timely submission of lien waivers for subcontractors, facilitating prompt payment release. Demonstrated proficiency in navigating legal and financial complexities, resulting in streamlined payment processes and strengthened vendor relationships.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Supported senior project managers, efficiently handling administrative tasks and documentation.
- Maintained up-to-date knowledge of state laws and regulations, ensuring full compliance during every transaction.
- Enhanced client satisfaction by providing efficient notary services and maintaining a high level of professionalism.
Office Administrator
SWCTF
03.2017 - 08.2022
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Interacted with customers by phone, email, or in-person to provide information.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
Education
No Degree - Business
Los Angeles Mission College
Sylmar09.2016
Skills
- Office Management
- Data Entry
- Customer Service
- Relationship Building
- Expense Reporting
- Project Setup Sheets
- Job Cost Tracking
- Lien Waivers
- Critical Thinking
- Web Application Development
- HTML, CSS and JavaScript
- React JS
- API integration
- Code Debugging
- Notarial Acts
- Mobile notary services
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
Build Group Construction Company,Inc
08.2022 - 06.2024
Office Administrator
SWCTF
03.2017 - 08.2022
No Degree - Business
Los Angeles Mission College
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