Astrid Cardona

• Inspected dining room area regularly for cleanliness and adherence to safety standards.
• Provided exceptional customer service by anticipating guest needs before they arise.
• Supervised and trained staff in customer service, food handling, and safety protocols.
• Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.

Supported a team of ten in handling day-to-day administrative tasks to enhance office productivity.

• Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary
• Managing the executive’s calendar, including making appointments and prioritizing the most sensitive matters
• Managed hotel reservations for meetings, conferences, and seminars.
• Answered and screened office calls.
• Implemented efficient system to track and resupply office items.
• Provided assistance to HR and Finance department
• Picked up and sorted all office mail.
• Successfully executed the compilation and submission of Concur expense reports for a team comprising ten members.
• Ensured smooth operations of conference room bookings

• Managed all facility-related invoices and vendor contracts.
• Provided support for events held at the facility by arranging catering services and setting up meeting rooms according to client specifications.
• Supervised janitorial staff on a daily basis to ensure that cleaning tasks are completed efficiently.

• Patrolled assigned areas to detect suspicious activities and persons.
• Monitored entrances, exits and other points of access to ensure safety of people and property.
• Conducted security checks on staff entering or leaving the premises.
• Responded promptly to emergency situations using appropriate resolution strategies.
• Maintained logs of all security related incidents.