Summary
Overview
Work History
Education
Skills
Timeline
Generic

ASTRID GUTIERREZ

Newark

Summary

Offering friendly demeanor and willingness to learn and excel in event customer service. Brings ability to quickly grasp new concepts and apply customer service techniques effectively. Ready to use and develop communication skills and organizational abilities in management role.

Overview

13
13
years of professional experience

Work History

Account Receivable/Closing Agent

New Bedford Management
04.2021 - Current

Facilitated smooth real estate transactions, coordinating between buyers, sellers, and legal teams.

  • Verified all required signatures for successful property transfers
  • Improved client satisfaction by accurately preparing closing documents.
  • Conducted detailed title searches to ensure property ownership clarity.
  • Conducted regular reviews of aged accounts receivable reports, ensuring timely follow-up on past due balances.
  • Streamlined payables and receivables processes by implementing efficient systems and software tools.
  • Coordinated with vendors to negotiate more favorable payment terms, resulting in cost savings for the company.
  • Maintained records by imaging invoices, debits, and credits.

Assistant Property Manager

Hoffman Management
03.2018 - 04.2021
  • Kept accurate records of all resident and tenant correspondence.
  • Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
  • Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
  • Inspected common areas for cleanliness and notified maintenance of overflowing trash.

Medical Office Manager

MANNAM MEDICAL CENTER
01.2016 - 03.2018
  • Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
  • Managed daily administrative tasks to ensure smooth operations within the medical office environment.
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
  • Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
  • Developed close working relationships with front office and back office staff.

Criminal Law Office Manager

Goldstein & Weinstein
05.2012 - 12.2016
  • Overhauled filing system to improve document retrieval.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.

Education

Associate of Arts - Liberal Arts And Sciences

Bronx Community College
Bronx, NY
06-2015

Skills

  • Organizational skills
  • Office administration
  • Clear oral/written communication
  • Scheduling and calendar management
  • Payroll and budgeting
  • Credit and collections

Timeline

Account Receivable/Closing Agent

New Bedford Management
04.2021 - Current

Assistant Property Manager

Hoffman Management
03.2018 - 04.2021

Medical Office Manager

MANNAM MEDICAL CENTER
01.2016 - 03.2018

Criminal Law Office Manager

Goldstein & Weinstein
05.2012 - 12.2016

Associate of Arts - Liberal Arts And Sciences

Bronx Community College
ASTRID GUTIERREZ