Astrid Hernández
Silver Spring,MD
Summary
Passionate professional with commitment to supporting clients in all aspects of cases. Excellent communication and relationship building skills with diverse audiences. Friendly and engaging with strong team collaboration abilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Territorial Management Technique
Inst. Salvadoreño para el Desarrollo de la Mujer
El Salvador
01.2020 - 06.2024
- Traveling to different spaces in the country's municipalities, such as: Educational Centers, Community Family Health Units, Mayor's Offices
- Referring cases to the Directorate of Specialized Care, to the Departmental Care Centers or to the Specialized Care Units located in Ciudad Mujer
- Coordinating with municipalities for resources
- Organizing educational opportunities for clients
- Collaborating with health centers to provide clients with wellness exams and sex education.
- Conducting intake and needs assessments
Assistant Director
Programa Ciudad Mujer, Presidencia de la Rep. ELS
El Salvador
10.2012 - 12.2019
- Organizing and scheduling meetings
- Maintain calendars and agenda
- Providing administrative support
- Making calls and sending emails
- Organizing events for directors
- Developed and maintained filing systems for confidential documents and records.
- Managed office supplies inventory and placed orders when necessary.
Education
Technical Bilingual Secretary -
Centro Cultural Salvadoreño
El Salvador 02-2004
High School Diploma -
Centro Cultural Salvadoreño
El Salvador 02-2004
Some College (No Degree) - Public Relations
Universidad Evangelica De El Salvador
El Salvador Skills
- Customer Service
- Coordinating referrals
- Referrals management
- Referrals guidance
- Community Resource Referrals
- Compassionate communication
- Bilingual communication
- Excellent nonverbal communication skills
- Data Entry and Recording
- Database documentation
- Documentation And Reporting
- Emotional support abilities
- Intake forms
- Intake Assessment
- Needs Assessment
Certification
- General Training in Comprehensive Trauma Care
- Comprehensive Sexuality Education
- Gender Studies Certification
- Quality in Administrative Management
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Territorial Management Technique
Inst. Salvadoreño para el Desarrollo de la Mujer
01.2020 - 06.2024
Assistant Director
Programa Ciudad Mujer, Presidencia de la Rep. ELS
10.2012 - 12.2019
Technical Bilingual Secretary -
Centro Cultural Salvadoreño
High School Diploma -
Centro Cultural Salvadoreño
Some College (No Degree) - Public Relations
Universidad Evangelica De El Salvador
- General Training in Comprehensive Trauma Care
- Comprehensive Sexuality Education
- Gender Studies Certification
- Quality in Administrative Management
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