Astrid Martinez
North Hollywood,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Allied Universal Security Services
04.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled and confirmed interviews.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
Front Desk Receptionist
pacifica senior living
01.2023 - 03.2024
- Greeted guests at the front desk and engaged in pleasant conversation while managing the check-in process
- Maintained organized and clean front office area to create a professional and welcoming environment for visitors and employees
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Collected and distributed messages to team members and managers to support open communication and high customer service
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
SALES ASSOCIATE
TJ MAXX
07.2018 - 03.2023
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Helped locate merchandise and suggested suitable options
- Organized racks and shelves to maintain store visual appeal engage customers and promote specific merchandise
- Balanced and organized cash register by handling cash, counting change and storing coupons.
Education
High School Diploma -
EAST VALLEY SENIOR HIGH SCHOOL
North Hollywood, CA06.2017
Skills
- Efficient and reliable team player
- Exceptional customer service
- Excellent people person
- Multi-tasking strength
- Time management
- Administrate and Office Support
- ICIMS
- WinTeam
Timeline
Front Desk Receptionist
Allied Universal Security Services
04.2024 - Current
Front Desk Receptionist
pacifica senior living
01.2023 - 03.2024
SALES ASSOCIATE
TJ MAXX
07.2018 - 03.2023
High School Diploma -
EAST VALLEY SENIOR HIGH SCHOOL