Astrid Martinez
North Hollywood,CA
Summary
Professional HR expert with comprehensive experience in talent acquisition, employee relations, and benefits administration. Proven ability to enhance team collaboration and drive results through effective communication and conflict resolution. Skilled in handling multiple tasks with flexibility and efficiency, consistently meeting changing organizational needs. Recognized for reliability and strong interpersonal skills that foster positive workplace culture.
Overview
7
7
years of professional experience
Work History
Human Resources Coordinator
Allied Universal Security Services
11.2024 - Current
- Coordinated onboarding processes for new hires, ensuring compliance with company policies and procedures.
- Supported recruitment efforts by scheduling interviews and communicating with candidates effectively.
- Responded to employee inquiries regarding benefits and company policies, providing timely assistance and information.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Handled employee inquiries and complaints regarding policy and benefits issues.
Front Desk Receptionist
Allied Universal Security Services
04.2024 - 11.2024
- Greeted and assisted visitors, ensuring a welcoming environment and addressing inquiries promptly.
- Managed multi-line phone system, directing calls efficiently to appropriate personnel.
- Scheduled appointments and maintained calendar for office staff, optimizing daily operations.
- Assisted in onboarding new employees by providing orientation materials and answering questions about office procedures.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Completed data entry and filing to keep records updated for easy retrieval.
Front Desk Receptionist
Pacifica Senior Living
01.2023 - 03.2024
- Processed incoming mail and deliveries, distributing items to relevant departments efficiently.
- Greeted guests at the front desk and engaged in pleasant conversations while managing check-in process.
- Maintained and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts.
- Assisted in coordination of company events, contributing to successful and well-organized functions.
Sales Associate
TJX Companies
07.2018 - 03.2023
- Managed inventory levels, ensuring product availability and reducing stock discrepancies.
- Trained new associates on sales techniques and store policies to ensure consistency in service delivery.
- Assisted in loss prevention efforts by monitoring transactions and identifying potential theft incidents.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
East Valley High School
North Hollywood, CA01-2017
Skills
- New employee orientations
- Adaptive team player
- Background checks
- ICIMS
- WinTeam
- Recordkeeping
Timeline
Human Resources Coordinator
Allied Universal Security Services
11.2024 - Current
Front Desk Receptionist
Allied Universal Security Services
04.2024 - 11.2024
Front Desk Receptionist
Pacifica Senior Living
01.2023 - 03.2024
Sales Associate
TJX Companies
07.2018 - 03.2023
High School Diploma -
East Valley High School
Similar Profiles
Majid YousafMajid Yousaf
Screening Officer at Allied Universal Security Services & Paladin Airport Security ServicesScreening Officer at Allied Universal Security Services & Paladin Airport Security Services
Jose Fernando DiazJose Fernando Diaz
GSOC Operator at Vistra Security for Allied Universal Security ServicesGSOC Operator at Vistra Security for Allied Universal Security Services
Tracy ApplewhiteTracy Applewhite
Supervisor Doorman at Allied Universal Security Services/ Mfort SecuritySupervisor Doorman at Allied Universal Security Services/ Mfort Security
Michael VinerMichael Viner
On-Site Supervisor at Allied Universal Security ServicesOn-Site Supervisor at Allied Universal Security Services
Mark AugustineMark Augustine
Travel Consultant at Viking CruisesTravel Consultant at Viking Cruises