ASTRID TELLO
Lake Hiawatha,USA
Summary
Dynamic and results-oriented professional committed to contributing to a forward-thinking facility prioritizing growth and development. Proven expertise in driving operational excellence while proactively embracing new challenges and opportunities. Dedication to continuous learning and advancement within collaborative environments fosters innovative problem-solving and effective teamwork. Prepared to make a meaningful impact through strategic initiatives and a passion for enhancing organizational success.
Overview
11
11
years of professional experience
Work History
Administrative assistant
AMG Hematology and Oncology
08.2021 - Current
- Knowledgeable with treatment plans and certain procedures
- Coordinated patient appointments and managed scheduling using electronic health record systems.
- Facilitated communication between patients, healthcare providers, and authorization team
- Maintained organized patient records ensuring confidentiality and compliance with regulations.
- Improved administrative workflows through strategic planning and process optimization.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Receptionist
Morristown Cardiology Associates
12.2019 - 07.2021
- Communicated effectively with patients regarding inquiries and appointments.
- Resolved customer problems and complaints.
- Facilitated smooth operation of front desk activities.
- Utilized phone systems for handling high-volume calls professionally.
- Collaborated with medical staff to ensure seamless patient experiences.
- Handled cash transactions and maintained sales and payments records accurately.
Intern
Day Pitney LLC
01.2015 - 01.2015
- Arranged database filing on a large scale
- Assisted attorneys in legal research and document preparation.
- Conducted preliminary reviews of documents for accuracy and completeness.
Education
Masters of Science - Accounting
Seton Hall University
South Orange, NJ08.2026
A.S. - Business Administration
County College of Morris
08.2025
Bachelor of Science - Allied Health Science
Saint Elizabeth University
05.2023
A.S. - Biology
County College of Morris
Randolph Township, NJ12.2020
Skills
- Collaborative analysis
- Efficient problem-solving skills
- Data analysis proficiency
- Knowledge-driven exploration
- Time management
- Adaptability to new environments
Languages
Spanish - Native or Bilingual
Timeline
Administrative assistant
AMG Hematology and Oncology
08.2021 - Current
Receptionist
Morristown Cardiology Associates
12.2019 - 07.2021
Intern
Day Pitney LLC
01.2015 - 01.2015
A.S. - Business Administration
County College of Morris
Bachelor of Science - Allied Health Science
Saint Elizabeth University
A.S. - Biology
County College of Morris
Masters of Science - Accounting
Seton Hall University
Community Service
Morristown Memorial Hospital, Volunteer, 2017, 2017, Directed family members to see their loved one in the Emergency Room, Provided discreet and proper etiquette in very sensitive cases