ASTRID J RUIZ RIVAS
Homestead,FL
Summary
Skilled Pharmacy Assistant brings 20 years of experience in pharmacy environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind with customers of backgrounds.
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 20 years of relevant work experience to your team.
Overview
19
19
years of professional experience
Work History
Bakery Assistant
Publix Bakery
09.2023 - Current
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
Pharmacy Assistant
KACHEEZ PHARMACY
03.2023 - 09.2023
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
Pharmacy Operations Manager
FARMACIA MI ANGEL CA
07.2005 - 12.2022
- Managed budget and resources effectively to maximize profitability while maintaining a high-quality service for patients.
- Evaluated staff performance regularly to ensure they meet established goals while providing coaching or corrective action when necessary.
- Addressed patient complaints promptly and professionally, working collaboratively with other healthcare professionals as needed to resolve issues satisfactorily for all parties involved.
- Improved pharmacy efficiency by streamlining operations and implementing new inventory management systems.
- Enhanced employee engagement and performance through regular feedback sessions, performance reviews, and professional development opportunities.
- Supervised a team of pharmacists and technicians, fostering an environment of collaboration, continuous improvement, and mutual respect among team members.
- Analyzed data on dispensing errors to identify trends, leading to the implementation of targeted strategies for error reduction.
- Expanded pharmacy services by overseeing the successful launch of immunization programs and medication therapy management initiatives.
- Supervised team of front desk agents and helped to resolve issues arising during shifts.
Pharmacy Manager
FARMACIA ICAQUE CA
03.2017 - 07.2019
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Ordered all pharmacy supplies and kept check on inventory levels.
Pharmacy Manager
FARMACIA UN NUEVO EXITO CA
09.2008 - 04.2017
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Trained pharmacy interns and newly hired pharmacy technicians.
Education
PHARMACY TECHNICIAN - PHARMACY TECHNICIAN
DEPARTMENT OF HEALTH STATE FLORIDA
FLORIDA01.2024
LAWYER - DERECHO
UNIVERSIDAD UVM
VENEZUELA12.2010
No Degree - PUBLIC ACCOUNTANT
UNIVERSIDAD NACIONAL ABIERTA
VENEZUELA09.2003
SUPERIOR TECHNICIAN IN ADMINISTRATION - ADMINISTRATION
INSTITUTO UNIVERSITARIO DE TECNOLOGIA
VENEZUELA08.1996
Skills
- Punctuality
- Display Setup
- Recipe Following
- Sanitation Practices
Timeline
Bakery Assistant
Publix Bakery
09.2023 - Current
Pharmacy Assistant
KACHEEZ PHARMACY
03.2023 - 09.2023
Pharmacy Manager
FARMACIA ICAQUE CA
03.2017 - 07.2019
Pharmacy Manager
FARMACIA UN NUEVO EXITO CA
09.2008 - 04.2017
Pharmacy Operations Manager
FARMACIA MI ANGEL CA
07.2005 - 12.2022
PHARMACY TECHNICIAN - PHARMACY TECHNICIAN
DEPARTMENT OF HEALTH STATE FLORIDA
LAWYER - DERECHO
UNIVERSIDAD UVM
No Degree - PUBLIC ACCOUNTANT
UNIVERSIDAD NACIONAL ABIERTA
SUPERIOR TECHNICIAN IN ADMINISTRATION - ADMINISTRATION
INSTITUTO UNIVERSITARIO DE TECNOLOGIA