Astril Garcia
Bend
Summary
DGO Payroll Assistant with extensive experience at DGO Construction LLC, excelling in payroll processing and employee relations. Proven ability to maintain confidentiality while ensuring timely wage payments. Bilingual and a fast learner, I effectively resolve discrepancies and enhance client satisfaction through meticulous attention to detail and strong communication skills.
Overview
3
3
years of professional experience
Work History
Payroll Assistant
DGO Construction LLC
05.2022 - 05.2025
- Maintained payroll information by calculating, collecting, and entering data.
- Verified timekeeping records and handled any discrepancies with employees.
- Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
- Processed new hire paperwork and documents.
- Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
- Updated employee files with new details such as changes in address or salary levels.
- Maintained accurate records of employee hours, overtime, and leave balances for precise payroll calculations.
- Contributed to audit preparations by maintaining organized documentation of all payroll transactions and processes.
- Administered bi-weekly staff payroll and performed special calculations for commissions, reimbursements and benefit deductions.
- Maintained strict confidentiality of sensitive information while handling employee records and processing payments.
- Provided excellent customer service to employees by addressing inquiries and resolving issues related to their paychecks or leave balances.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
Secretary
DGO Construction LLC
04.2022 - 05.2025
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
Tile Assistant
DGO Construction LLC
04.2022 - 05.2025
- Improved client satisfaction with thorough post-installation inspections and necessary touchups.
- Participated in ongoing professional development workshops to stay updated on industry trends and techniques.
- Assisted in achieving project deadlines with timely preparation of materials and tools.
- Facilitated smooth transitions between different flooring materials using transition strips or molding.
- Supported lead installer in creating accurate estimates for clients, considering labor hours, material costs, and site conditions.
- Contributed to a polished final appearance by expertly cleaning and buffing tiles postinstallation.
- Optimized workflow speed by preparing the necessary supplies and equipment for each day''s tasks.
- Assisted in resolving onsite challenges with effective communication between the lead installer and other team members, resulting in quick problem-solving solutions.
- Enhanced customer service experience by courteously addressing client inquiries during the installation process.
- Enhanced tile installation quality by accurately measuring and cutting tiles to fit designated spaces.
- Collaborated with team members, contributing to a positive work environment and smooth project completion.
- Assisted in maintaining strong client relationships through consistent attention to detail, professionalism, and quality workmanship.
Education
Dental Hygiene
Central Oregon Community College
Bend, ORSkills
- Payroll processing
- Microsoft Excel proficiency
- Maintaining files
- Payroll adjustments
- Payroll training
- Payroll tax filing
- Checking time cards
- Reviewing data
- Employee relations
- Direct deposit setup
- Bilingual (Spanish is my first language)
- Fast learner
- Multitasker
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Payroll Assistant
DGO Construction LLC
05.2022 - 05.2025
Secretary
DGO Construction LLC
04.2022 - 05.2025
Tile Assistant
DGO Construction LLC
04.2022 - 05.2025
Dental Hygiene
Central Oregon Community College
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