Autoria Strong
Virginia Beach,VA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Specialist
United States Navy
12.2019 - Current
- Participated in regular training sessions for continuous improvement in retail knowledge and skills.
- Developed strong product knowledge to provide accurate information and expert advice to customers.
- Managed inventory for optimal stock levels and efficient merchandise presentation.
- Improved customer satisfaction by providing personalized assistance and product recommendations.
- Collaborated with team members to achieve monthly sales targets and maintain high performance standards.
- Ensured a clean, organized store environment to enhance the shopping experience.
- Handled returns and exchanges professionally, ensuring customer satisfaction remained a priority during these interactions.
- Utilized POS systems efficiently for accurate transactions and inventory management purposes.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
Sales Associate
DSW Shoe Warehouse
06.2018 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Assisted in coordinating in-store events, drawing in additional foot traffic and boosting sales.
- Participated in regular training sessions to improve product knowledge and sales techniques.
Education
No Degree - Certified Nurse Assistant
The Healthcare Readiness Institute
Memphis, TN06-2022
Bartlett High School
Memphis, TN05-2019
Skills
- Store operations
- Merchandise display
- Data tracking
- Teamwork and collaboration
- Attention to detail
- Multitasking
- Computer skills
- Decision-making
- Team leadership
- Training and mentoring
- Cash handling
- Customer service
- Data entry
- Office administration
Certification
- CNA - Certified Nurse Assistant
Languages
English
Timeline
Retail Specialist
United States Navy
12.2019 - Current
Sales Associate
DSW Shoe Warehouse
06.2018 - 12.2019
No Degree - Certified Nurse Assistant
The Healthcare Readiness Institute
Bartlett High School
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