Hi, I’m
Astry Mejia
Billerica,MA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
years of professional experience
1
Certification
Work History
Market Basket
Full-time Assistant Manager/ Office Clerk
05.2020 - Current
Job overview
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Row 34
Line Cook
08.2018 - 06.2020
Job overview
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
- Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Education
Billerica Memorial High SchoolBillerica, MA
Diploma
06.2022
Skills
- Recruiting and interviewing
- Orientation and training
- Policy Enforcement
- Staff Training and Development
- Money Handling
- Team motivation
- Product and service knowledge
- Employee Performance Evaluations
- Task Delegation
Certification
CPR Certified
Languages
Spanish
Native or Bilingual
French
Elementary
Timeline
Full-time Assistant Manager/ Office Clerk
Market Basket
05.2020 - Current
Line Cook
Row 34
08.2018 - 06.2020
Billerica Memorial High School
Diploma