Asucena De Leon
Houston,TX
Summary
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service. I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
House Cleaner
Family Business
The Woodlands, TX
06.2020 - 10.2024
- Swept, mopped, vacuumed and polished floors of all types.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Washed windows inside and outside as needed.
- Emptied wastebaskets and replaced liners.
Head Hostess
El Bosque Mexican Grill
Conroe, TX
07.2023 - 08.2024
- Greeted guests upon arrival and escorted them to their tables.
- Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
- Assisted with seating arrangements for large groups and special occasions.
- Provided excellent customer service to ensure guest satisfaction.
- Maintained accurate records of reservations and wait times.
- Greeted customers and provided menus.
- Organized and tracked to-go orders while maintaining accuracy.
- Confirmed customer orders through verbal communication with kitchen staff and management.
- Provided customer service by answering questions, addressing complaints, and resolving issues in a timely manner.
- Assisted guests with selecting food items based on dietary needs or preferences.
- Processed payments accurately and efficiently using POS system.
- Prepared drinks according to recipes and specifications.
- Maintained cleanliness of dining area, including tables, chairs, floors, windowsills, counters.
Education
Bartending - Bartending
Texas School of Bartending
Houston, TX09-2023
High School Diploma -
Nimitz High School
Houston, TX06-2023
Skills
- Linen care
- Safe Chemical Handling
- Quality Assurance
- Surface sanitation
- Restocking supplies
- Payment Collection
- Health and safety compliance
- Customer Service
- Bilingual fluency in Spanish
- Menu presentation
- Reservation setting
- Food station setup
- Greeting and seating
- Menu Memorization
- High-volume dining
- Safe Food Handling
- Item promotion
- Check payment processing
- Guest service
- Buffet setup and takedown
- Strong leadership
- Food inspection
- Guest Relations
Languages
Spanish
Professional
English
Professional
Certification
- TABC
- Food Handeler
Timeline
Head Hostess
El Bosque Mexican Grill
07.2023 - 08.2024
House Cleaner
Family Business
06.2020 - 10.2024
Bartending - Bartending
Texas School of Bartending
High School Diploma -
Nimitz High School