Summary
Overview
Work History
Education
Skills
Languages
Additional Information - Software Proficiency
Timeline
ProjectManager

ASUNCION CADET

HOLTSVILLE,US

Summary

Project Manager with over 16 years of extensive expertise in leading IT and infrastructure projects, known for fostering stakeholder relationships and managing cross-functional teams to achieve project goals. Demonstrates strong leadership and budget management skills, ensuring projects are delivered on time and within budget. Passionate about process improvement and stakeholder management, aiming to drive innovation and efficiency in future projects.

Overview

16
16
years of professional experience

Work History

Project Manager

Custom Computer Specialists
Hauppauge, US
08.2023 - 03.2025
  • Led full-cycle IT projects, delivering results on schedule and within budget while aligning with business goals.
  • Assessed and defined project scope, goals, and deliverables to support overarching organizational strategies.
  • Created and executed detailed project plans encompassing timelines, resource allocation, and risk mitigation for product orders, deliveries, and cloud infrastructure.
  • Partnered with cross-functional teams and stakeholders to establish project direction and ensure alignment with technical and business requirements.
  • Led project teams by assigning responsibilities, tracking milestones, and maintaining accountability for deliverables.
  • Managed multimillion-dollar project budgets, ensuring cost control and accurate financial reporting.
  • Proactively identified project risks and issues, providing strategic updates to senior leadership to drive timely decision-making.
  • Ensured full compliance with industry regulations, internal standards, and organizational policies throughout all project phases.
  • Delivered consistent, high-impact communication on project status, risks, and achievements to executives and stakeholders.
  • Conducted post-project evaluations, identifying lessons learned and implementing process improvements for future initiatives.
  • Oversaw multiple concurrent infrastructure initiatives, ensuring scope adherence, client satisfaction, and executive visibility through clear reporting.
  • Supported vendor management processes, including coordination, performance evaluation, and contract oversight.
  • Served as the key liaison between business units and IT, facilitating seamless product rollouts, infrastructure enhancements, and process optimizations.
  • Collaborated with internal IT teams to assess business needs and deliver customized, value-driven technology solutions.
  • Orchestrated cross-departmental collaboration to ensure project execution met timelines, budgets, and quality expectations.
  • Excelled in a fast-paced environment, providing responsive support to business owners via phone, email, and on-site interaction.
  • Strategically managed resource allocation across parallel projects, optimizing team productivity and workload distribution.
  • Provided guidance and training to new project coordinators, fostering a supportive environment that enhanced team skills and performance.
  • Contributed to project planning by creating accurate timelines and effectively managing both on-site and remote resources.
  • Coordinated cross-departmental communication to promote collaboration, strengthen project execution, and minimize risks.
  • Maintained consistent communication with healthcare facility clients and stakeholders via phone, email, Webex, and Teams to discuss project plans, timelines, risks, scheduling, and expectations.
  • Monitored project progress, identified bottlenecks, and implemented solutions that improved efficiency and resolved escalations promptly.
  • Coordinated and managed on-site resources during active projects while assisting with hands-on technical tasks.
  • Maintained comprehensive documentation of all project phases, ensuring clarity and adherence to organizational standards.

Senior Project Coordinator

Custom Computer Specialists
Hauppauge, US
08.2022 - 08.2023
  • Led full-cycle IT projects, delivering results on schedule and within budget while aligning with business goals.
  • Assessed and defined project scope, goals, and deliverables to support overarching organizational strategies.
  • Created and executed detailed project plans encompassing timelines, resource allocation, and risk mitigation for product orders, deliveries, and cloud infrastructure.
  • Partnered with cross-functional teams and stakeholders to establish project direction and ensure alignment with technical and business requirements.
  • Led project teams by assigning responsibilities, tracking milestones, and maintaining accountability for deliverables.
  • Managed multimillion-dollar project budgets, ensuring cost control and accurate financial reporting.
  • Proactively identified project risks and issues, providing strategic updates to senior leadership to drive timely decision-making.
  • Ensured full compliance with industry regulations, internal standards, and organizational policies throughout all project phases.
  • Delivered consistent, high-impact communication on project status, risks, and achievements to executives and stakeholders.
  • Conducted post-project evaluations, identifying lessons learned and implementing process improvements for future initiatives.
  • Oversaw multiple concurrent infrastructure initiatives, ensuring scope adherence, client satisfaction, and executive visibility through clear reporting.
  • Supported vendor management processes, including coordination, performance evaluation, and contract oversight.
  • Served as the key liaison between business units and IT, facilitating seamless product rollouts, infrastructure enhancements, and process optimizations.
  • Collaborated with internal IT teams to assess business needs and deliver customized, value-driven technology solutions.
  • Orchestrated cross-departmental collaboration to ensure project execution met timelines, budgets, and quality expectations.
  • Excelled in a fast-paced environment, providing responsive support to business owners via phone, email, and on-site interaction.
  • Strategically managed resource allocation across parallel projects, optimizing team productivity and workload distribution.
  • Provided guidance and training to new project coordinators, fostering a supportive environment that enhanced team skills and performance.
  • Contributed to project planning by creating accurate timelines and effectively managing both on-site and remote resources.
  • Coordinated cross-departmental communication to promote collaboration, strengthen project execution, and minimize risks.
  • Maintained consistent communication with healthcare facility clients and stakeholders via phone, email, Webex, and Teams to discuss project plans, timelines, risks, scheduling, and expectations.
  • Monitored project progress, identified bottlenecks, and implemented solutions that improved efficiency and resolved escalations promptly.
  • Coordinated and managed on-site resources during active projects while assisting with hands-on technical tasks.
  • Maintained comprehensive documentation of all project phases, ensuring clarity and adherence to organizational standards.

Project Coordinator

Custom Computer Specialists
Hauppauge, US
06.2020 - 08.2022
  • Coordinated project schedules with clients to ensure timely execution, significantly improving client satisfaction.
  • Managed both short-term and long-term projects from initiation through completion, ensuring milestones and goals were met.
  • Created and managed team schedules for IT field service technicians to optimize resource allocation.
  • Issued work orders to vendors and generated sign-off and closeout documentation to ensure project compliance.
  • Tracked vendor work order status to maintain transparency and timely completion.
  • Updated the internal asset management system with accurate and up-to-date information.
  • Assisted the team with reporting and program administration to support project operations.
  • Gathered site and departmental prerequisites related to business-critical hardware and software for project readiness.
  • Utilized Project Timesheet Management tools to accurately track project progress and resource utilization.
  • Evaluated project status updates from teams and vendors, streamlining communication and improving tracking efficiency.
  • Facilitated meetings via Webex and Teams, fostering collaboration and strengthening client relationships through effective follow-up.
  • Implemented a centralized ticketing system for service database management, leading to faster response times and improved issue resolution.
  • Streamlined project documentation processes to increase efficiency and ensure timely delivery of critical updates to stakeholders.
  • Analyzed work order data to optimize dispatch processes, resulting in faster response times and improved client satisfaction.
  • Coordinated communication between vendors and account managers by gathering ETAs, technician quotes, and material arrival times, reducing project delays.
  • Ensured account managers received timely and accurate information to support project decision-making.
  • Monitored Service Channel ETAs rigorously to prevent missed deadlines and maintain service quality.
  • Maintained high service standards while managing low Not to Exceed (NTE) budgets and negotiating competitive pricing.
  • Verified proper closure of all jobs through multiple channels, ensuring compliance and accuracy.
  • Built strong relationships with vendors, clients, store managers, project managers, and employees through effective communication.
  • Maintained comprehensive and accurate records of work orders and vendor communications to ensure compliance and transparency.
  • Provided regular updates to clients via email, phone, Service Channel, and FM Pilot, fostering trust and clear communication throughout the project lifecycle.

Account Coordinator

RKB Maintenance Solution
Hauppauge, US
01.2019 - 03.2020
  • Maintained high service standards while managing low Not to Exceed (NTE) budgets and negotiating competitive pricing.
  • Verified proper closure of all jobs through multiple channels, ensuring compliance and accuracy.
  • Built strong relationships with vendors, clients, store managers, project managers, and employees through effective communication.
  • Maintained comprehensive and accurate records of work orders and vendor communications to ensure compliance and transparency.
  • Provided regular updates to clients via email, phone, Service Channel, and FM Pilot, fostering trust and clear communication throughout the project lifecycle.

Night Auditor/Front Desk

Best Western Plus La Guardia
Queens, US
01.2017 - 01.2019
  • Streamlined check-in and check-out processes, enhancing guest satisfaction and reducing wait times during peak hours.
  • Facilitated communication between departments, addressing guest needs promptly and fostering a seamless operational flow.
  • Monitored property security and safety, promptly addressing issues to maintain a safe environment for guests and staff.
  • Processed reservations, cancellations, and no-shows accurately.
  • Handled guest payments and ensured accurate billing.
  • Reconciled and balanced all revenue and payments from the day's operations.
  • Optimized nightly audit processes, ensuring accurate financial reporting and maintaining operational integrity for management review.
  • Verified room rates, taxes, and discounts are properly applied.
  • Performed data entry, report errors, and resolve discrepancies.
  • Monitored the property for security and safety throughout the night.
  • Coordinated with maintenance and housekeeping teams, ensuring prompt resolution of guest requests and enhancing operational efficiency.
  • Maintained a welcoming front desk environment, ensuring all supplies were organized and readily available to streamline daily operations and enhance guest experience.

Shift Supervisor

Starbucks
Queens, US
01.2014 - 01.2016
  • Orchestrated daily store operations to improve efficiency, enhance customer flow, and increase sales during peak hours.
  • Supported the store manager in executing store plans, meeting sales goals, and managing operational tasks.
  • Fostered a collaborative team environment by mentoring baristas, elevating service quality, and boosting customer satisfaction.
  • Managed cash handling procedures, ensured store safety, and performed opening and closing duties with accuracy.
  • Maintained cleanliness, organization, and upheld product quality standards to deliver an excellent customer experience.
  • Provided constructive feedback to improve team performance, morale, and overall store productivity.
  • Supported training and onboarding of new partners, ensuring seamless integration into the team.
  • Acted as the primary point of contact during the absence of the store or assistant manager, maintaining smooth store operations.

Assistant Center Manager

Grameen America & Micro-Lending Bank
Manhattan, US
01.2009 - 01.2011
  • Streamlined loan processing workflows, enhancing efficiency and ensuring timely disbursements that improved member satisfaction.
  • Actively supported the Center Manager, ensuring compliance with quality standards while nurturing a positive and productive work environment.
  • Strengthened member relationships by leading educational discussions, promoting financial literacy, and driving engagement in business development.
  • Monitored branch financial metrics to identify trends, informing strategic decisions that led to measurable improvements in loan portfolio management.
  • Implemented feedback mechanisms to address member concerns effectively, resulting in noticeable gains in member retention and trust.
  • Fostered a culture of teamwork through effective training and coaching, empowering staff to exceed performance targets and enhance service delivery.

Education

BACHELOR'S DEGREE - PUBLIC RELATIONS AND MARKETING, PROJECT MANAGEMENT

The University of Arizona Global Campus
San Diego, CA
03.2020

Skills

  • Project Management
  • Leadership
  • Stakeholder Management
  • Risk Management
  • Budget Management
  • Process Improvement
  • Team Coordination
  • IT Infrastructure
  • Resource Planning
  • Communication
  • Problem Solving
  • Data Analysis
  • Customer Service
  • Remote Work

Languages

  • English, Native
  • Spanish, Native

Additional Information - Software Proficiency

  • Microsoft Windows (XP - 10)
  • MacOS
  • Microsoft Office (2000 - Office 365, including MAC Office 2008 - 365)
  • Microsoft Project
  • Excel
  • Visio
  • Microsoft Teams
  • WebEx
  • ServiceNow
  • Zendesk
  • Freshdesk
  • GenieACS
  • Smartaira
  • MFA Tools (e.g., Duo Security)
  • QuickBooks
  • NetSuite
  • Paycor
  • FileMaker
  • Opera PMS (Property Management System)
  • Allscripts (Healthcare EHR)

Timeline

Project Manager

Custom Computer Specialists
08.2023 - 03.2025

Senior Project Coordinator

Custom Computer Specialists
08.2022 - 08.2023

Project Coordinator

Custom Computer Specialists
06.2020 - 08.2022

Account Coordinator

RKB Maintenance Solution
01.2019 - 03.2020

Night Auditor/Front Desk

Best Western Plus La Guardia
01.2017 - 01.2019

Shift Supervisor

Starbucks
01.2014 - 01.2016

Assistant Center Manager

Grameen America & Micro-Lending Bank
01.2009 - 01.2011

BACHELOR'S DEGREE - PUBLIC RELATIONS AND MARKETING, PROJECT MANAGEMENT

The University of Arizona Global Campus

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