Summary
Overview
Work History
Education
Skills
Accomplishments
Painting and crafts are my favorite hobbies
Languages
Timeline
CustomerServiceRepresentative
Asuncion Ramirez

Asuncion Ramirez

Orlando,FL

Summary

Offer companionship and social support to Senior members for a better physical and mental health.

Provide transportation for medical appointments as well as companionship during medical appointments.

In-person support is essential on light house cleaning, groceries shopping, gardening or just company.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Billing professional with extensive experience in medical codes information and identifying areas of improvement. Dedicated to improving profitability by reducing billing errors and streamlining billing processes. Expert in processing medical notes promptly to maximize and keep a daily high volume income. Daily high-pressure deadlines are always met. Proficient with computer software Finance program and administrative services. Organized Senior Billing Specialist boasting 16 years of comprehensive experience in the Workers Compensation Industry.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

30
30
years of professional experience

Work History

Papa Pal

Papa Pal
08.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility and care.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Companion and care provided at all times for Senior's members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Passionate about learning and committed to continual improvement.
  • Excellent communication skills, both verbal and written, fully bilingual, English and Spanish.

Senior Billing Specialist

Home Care Connect
04.2011 - 07.2022
  • Generated and submitted invoices based upon established accounts receivable schedules and terms
  • Kept vendor files accurate and up-to-date to expedite payment processing
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility
  • Demonstrated knowledge of company's mission, purpose, goals, and ability to help employees successfully achieve them
  • Coached and trained accordingly, increasing quality of work and expertise
  • Ensured compliance with policies and quality standards to maintain consistency in quality of services
  • Maintained historical records by documenting system changes and revisions
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Monitored all summary notes of all disciplines received on a daily basis
  • Built, managed and coached insourced and outsourced team, implementing training programs to improve efficiency and productivity in the Billing Dept
  • Notify the CFO of daily productivity
  • Demonstrated flexibility working with internal team members to remedy any issues and preemptively coming up with solutions
  • Communicated with customers daily to request information and ensure completion of paperwork

Education

High School Diploma -

Colegio San Agustin

Some College (No Degree) - Business Administration

Universidad Del Turabo

Skills

  • Accounts receivable
  • Data entry
  • Customer Service
  • Problem resolution
  • Computer Skills - Microsoft Office system
  • Communication
  • Friendly, positive attitude
  • Multitasking Abilities
  • Medical Records billing
  • Teamwork
  • Bilingual
  • Critical thinking
  • Excellent communication
  • Flexible and adaptable

Accomplishments

  • Achieved personal satisfaction through effectively helping others with their needs.

Painting and crafts are my favorite hobbies

I enjoy painting and making Christmas crafts. It is my favorite time of the year. I also make dolls and teach good manners/etiquette to my granddaughters. This is something I have been doing for more than 30 years. I also love and enjoy to cook.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Papa Pal

Papa Pal
08.2024 - Current

Senior Billing Specialist

Home Care Connect
04.2011 - 07.2022

Some College (No Degree) - Business Administration

Universidad Del Turabo

High School Diploma -

Colegio San Agustin

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Asuncion Ramirez