Asuquo Ituen
MALDEN CENTER FINE WINES
Cambridge,MA
1
Certification
8
years of professional experience
A results-driven management professional with strong background in overseeing departmental functions and driving team success. Known for fostering collaborative work environments and adapting to evolving business needs. Possesses excellent leadership and organizational skills, ensuring consistent achievement of departmental goals.
Work History
DEPARTMENT MANAGER & SALES ASSOCIATE
2 Years 10 Months- Department manager of a retail store catering to the needs of the customer. Provided timely delivery services to enhance customer satisfaction. Opened and closed efficiently.
- Organized and led infamous tastings, pouring and serving various brands of drinks to customers.
- Oversaw inventory management and visual merchandising to optimize product presentation and availability.
- Host of infamous tastings where drinks of various brands were poured and served to customers.
RETAIL STORE ASSOCIATE
4 Months- Supported team members in achieving daily sales and customer service quotas by assisting customers with shoe selection, sizing, and fit to ensure satisfaction.
- Ensured a well-organized sales floor to enhance customer shopping experience.
- Operated cash register and POS system for cash and credit transactions.
- Processed cash and credit transactions using cash register and POS system efficiently.
- Kept sales floor organized and up to standard
SERVER & ASSISTANT BARTENDER
8 Months- Oversaw bar activities to maintain high service standards. Crafted innovative cocktails.
- Upsold menu items contributing to increase in average check size
- Collaborated with kitchen staff to ensure timely order fulfillment
- Maintained cleanliness and organized work stations to align with facility standards.
- Managed POS system to ensure accurate and efficient order processing.
OFFICE ASSISTANT & YOUTH COUNSELOR
2 Years 2 Months- Scheduled appointments, handled correspondence, and maintained accurate data records.
- Coordinated meetings, prepared reports, and managed office supplies.
- Coordinated meetings, prepared detailed reports, and oversaw office supply inventory.
- Maintained accuracy and confidentiality in document preparation and recordkeeping processes.
Education
High School Diploma
High School Diploma
GPA: 3.1
Skills
Beer department management
Customer engagement
People management
Visual merchandising
Team leadership
Sales forecasting
Decision-making
Conflict de-escalation
Conflict resolution
Graphic design expertise
Certification
Adobe Photoshop (2015)
Interests
Psychology
Art History
Graphic Design
Mixology
Bar
Timeline
DEPARTMENT MANAGER & SALES ASSOCIATE
MALDEN CENTER FINE WINES
05.2022 - 03.2025Read More
RETAIL STORE ASSOCIATE
FINISH LINE
09.2021 - 01.2022Read More
SERVER & ASSISTANT BARTENDER
MR. AND MRS. CRAB
05.2021 - 01.2022Read More
OFFICE ASSISTANT & YOUTH COUNSELOR
CENTRAL CHARTER SCHOOL NORTH
06.2017 - 08.2019Read More
Broward Community College
High School Diploma
Read More
Coral Springs High School Graduate
High School Diploma
Read More