Asusena Hernandez
Mount Vernon,WA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Student Volunteer
Washington Elementary School
03.2023 - Current
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
Restaurant Team Member
Chipotle
10.2022 - Current
- Grade: 10, 11, 12
- Hours Per Week: 24
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Greeted guests pleasantly and answered menu questions.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
Vice President of Student Affairs
Mount Vernon High School
02.2022 - Current
- Cultivated an inclusive campus environment through diversity initiatives, fostering a sense of belonging among all students.
- Mentored staff members within the division of Student Affairs, promoting their professional development and career advancement opportunities.
- Investigated and researched student concerns and issues to resolve conflicts.
- Served as an advocate for student concerns at the executive level, influencing policy decisions affecting their well-being and success.
Education
High School Diploma -
Mount Vernon High School
Mount Vernon, WA06.2024
Skills
- Strong teamwork
- Customer interaction
- Cleaning and sanitizing
- Taking Orders
- Fast Learner
- Positive Attitude
- Time Management
- Attention to Detail
- Team Collaboration
- Punctual and Reliable
- Active Listening
Skills Academic Achievement
11/01/23, Washington State Seal of Biliteracy (Spanish), 12, advanced
Volunteer Experience
- 03/01/23, Present, Read to Kindergarden students, Washington Elementary School, Mount Vernon, Washington, 11, 12, 1
- 02/01/22, Present, Latinos in Action Club, Mount Vernon Washington, 12, 4, Vice President
References
- Rosa Torres, Gear Up Advisor, (360) 428-6100, rzamora@mvsd320.org
- Maria Solis, Early High School Academic Advisor, (360)472-5879, msolisolmeda@mvsd320.org
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Student Volunteer
Washington Elementary School
03.2023 - Current
Restaurant Team Member
Chipotle
10.2022 - Current
Vice President of Student Affairs
Mount Vernon High School
02.2022 - Current
High School Diploma -
Mount Vernon High School