Asusena Resendiz

• Educated pet owners on proper animal care and health maintenance practices.
• Recorded patient histories and updated medical records accurately.
• Supported the administration of medications and vaccinations as directed by veterinarians.
• Collaborated with team members to enhance efficiency in daily operations.
• Responded to client inquiries, providing exceptional customer service and support.

• Assisted customers with inquiries and resolved issues effectively.
• Managed cash drawer, ensuring accurate cash handling and reconciliation.
• Adapted quickly to changing priorities during peak hours to maintain service levels.
• Provided product information to customers, enhancing their shopping experience.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

• Sterilized instruments and maintained a clean work environment to uphold hygiene standards.
• Managed patient records and scheduled appointments using dental management software.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Maintained a clean and sterile work environment to prevent cross-contamination and infection.

Receptionist

• Answered and routed incoming calls using multi-line phone system efficiently.
• Managed appointment scheduling and maintained organized calendar for office staff.
• Assisted in maintaining reception area cleanliness and organization for professional appearance.
• Learned basic office procedures, enhancing overall workflow efficiency within the team.