Asya Harris
Memphis,TN
Summary
Dedicated professional with a proven track record at Amazon, adept in packaging and labeling, and excelling in customer service. Demonstrates strong reliability and a commitment to maintaining high-quality standards. Skilled in leveraging time management and organizational skills to enhance operational efficiency. Negotiated favorable pricing, underscoring a blend of hard negotiation and soft interpersonal skills. Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results. Hospitality professional with strong track record in delivering exceptional service in restaurant settings. Adept at managing multiple tasks efficiently while ensuring positive dining experience for all guests. Known for excellent communication and teamwork, consistently adapting to shifting priorities to achieve high standards of service. Dependable and focused on creating welcoming environment for patrons.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon
08.2024 - Current
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
- Consistently lifted materials weighing as much as 50 pounds.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Loaded, unloaded, and moved material to and from storage and production areas.
Cook Shift Leader
Zaxby's Chicken Fingers & Buffalo Wings
10.2019 - 07.2024
- Maintained well-organized mise en place to keep work consistent.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Placed orders to restock items before supplies ran out.
- Supported overall restaurant success through cross-training in various positions when necessary to provide adequate coverage during busy times.
- Developed strong relationships with vendors, negotiating favorable pricing on ingredients without sacrificing quality.
Restaurant Server
Red Lobster
05.2023 - 04.2024
- Established rapport with regular customers, fostering loyalty through exceptional service.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales significantly by upselling higher-end products to customers.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Served food and beverages promptly with focused attention to customer needs.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier
Little Caesars Pizza
07.2019 - 11.2019
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Learned duties for various positions and provided backup at key times.
- Operated cash register to record transactions accurately and efficiently.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Performed cash, card, and check transactions to complete customer purchases.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
No Degree - Business
Southwest Tennessee Community College
5983 Macon Cove 08.2027
High School Diploma -
Bluff City High School
4100 Ross Road05.2021
Skills
- Packaging and Labeling
- Self-Motivated and Disciplined
- Reliability and punctuality
- Written and verbal communication
- Professionalism and Courtesy
- Basic Math Competence
- Cash Management
- Cleaning and Organizing
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
Certification
- 5-Year Server's Permit - State of Tennessee Beverage Commission, 12/05
Languages
English
Full Professional
Timeline
Warehouse Worker
Amazon
08.2024 - Current
Restaurant Server
Red Lobster
05.2023 - 04.2024
Cook Shift Leader
Zaxby's Chicken Fingers & Buffalo Wings
10.2019 - 07.2024
Cashier
Little Caesars Pizza
07.2019 - 11.2019
No Degree - Business
Southwest Tennessee Community College
High School Diploma -
Bluff City High School