Asya Jones
Macomb,MI
Summary
Enthusiastic Data Analyst eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Python and SQL Server . Motivated to learn, grow and excel in Data Analytics.
Overview
9
9
years of professional experience
Work History
Relationship Banker
Bank Of America
Chesterfield, MI
09.2020 - Current
- Worked with clients to address and respond to client and partnership management issues.
- Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
- Increased daily sales by 53% by upselling business and consumer banking products and financial services to customers.
- Developed follow-up summaries to assess each client's participation level and determine targets for follow-up plans.
- Backed up teller team by handling needs of new and existing customers at main counter.Answered customer questions and explained available services such as deposit accounts, bonds and securities.
- Keyed customer contact information and payment data into system carefully observing corporate confidentiality procedures.nterviewed customers to obtain information needed for opening new accounts or renting safe-deposit boxes.
Sales Associate
Footlocker Retail
Detroit, MI
11.2016 - Current
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Maintained records related to sales, returns and inventory availability.
Secretary
Datatron Tax Services
Southfield, MI
12.2015 - 08.2017
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Completed accurate daily report documents, memos and invoices.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Education
Bachelor of Science - Computer Science
Clark Atlanta University
05.2021
Skills
- Effective Customer Communication
- Conflict Resolution Techniques
- Productivity Standards
- Business Intelligence Systems
- Reporting Tools
- Clear and Concise Communication
- Data Integrity Validation
- Query Tools
- Database Programming and SQL
- Information Processing
Timeline
Relationship Banker
Bank Of America
09.2020 - Current
Sales Associate
Footlocker Retail
11.2016 - Current
Secretary
Datatron Tax Services
12.2015 - 08.2017
Bachelor of Science - Computer Science
Clark Atlanta University
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