ASYA TOROSYAN
Encino,CA
Summary
Organized LVN with experience providing skilled care to diverse patient populations. Compassionate professional with great engagement skills. Prioritize tasks and maintains accurate documentation. Ability to provide support to leadership while preserving all aspects of confidentiality. Responsible, self-motivated, and goal oriented. Ability to learn and adapt to change easily.
Overview
24
24
years of professional experience
Work History
Licensed Vocational Nurse
The Ambient Hospice
01.2022 - Current
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Prevented medication errors by meticulously reviewing physician orders and administering medications as prescribed.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Cared for wounds, provided treatments, and assisted with procedures.
- Promoted patient safety through vigilant monitoring of vital signs and reporting any abnormalities to the appropriate healthcare provider promptly.
- Assisted with admissions, appointments, transfers, and discharges.
- Facilitated effective communication between patients, families, and healthcare providers to ensure continuity of care during transitions between facilities or levels of care.
- Advocated for patients'' needs effectively, working closely with healthcare providers to develop and implement appropriate care plans.
- Improved patient satisfaction by providing compassionate and attentive care.
- Strengthened infection control measures by strictly following hand hygiene protocols and utilizing personal protective equipment when necessary.
Licensed Vocational Nurse
Deluxe Home Health
05.2019 - Current
- Patient care, provide direct patient care, such as dressing, bathing, and changing bandages
- Take vital signs such as blood pressure, breathing and pulse
- Administer certain medication both orally and intravenously
- Collect samples for routine lab tests
- Ensure adherence to hospital policies and regulations
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Prevented medication errors by meticulously reviewing physician orders and administering medications as prescribed.
- Facilitated effective communication between patients, families, and healthcare providers to ensure continuity of care during transitions between facilities or levels of care.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Strengthened infection control measures by strictly following hand hygiene protocols and utilizing personal protective equipment when necessary.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Collaborated with interdisciplinary team members for optimal patient outcomes.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Educated family members on proper caregiving techniques, alleviating stressors associated with caring for loved ones at home.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Safeguarded patient confidentiality by adhering to HIPAA regulations and maintaining secure medical records.
- Comforted and counseled patients and families throughout care process.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Performed routine evaluations of each patient's status, needs, and preferences.
Licensed Vocational Nurse
Blue Iris Hospice
05.2019 - 03.2024
- Provide nursing care and supportive services in accordance with the physician/provider treatment plan and the nursing process of assessment, diagnosis, planning, implementation and evaluation under the supervision of the Registered Nurse
- Administering medications for pain management, providing wound care, and assisting with the management of symptoms to ensure the patient remains as comfortable as possible
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Prevented medication errors by meticulously reviewing physician orders and administering medications as prescribed.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Assisted with admissions, appointments, transfers, and discharges.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Strengthened infection control measures by strictly following hand hygiene protocols and utilizing personal protective equipment when necessary.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Assisted physicians during examinations and procedures, ensuring safe practices were maintained throughout each encounter.
Teller
Citibank
05.2013 - 06.2014
- Customer Escalations, Teller Overrides, Front & Back Office Duties Banking & Cashing Transactions Back Up Merchant / Vault Met and exceed customer service goals (customer satisfaction) Drive sales and deepen relationship to uncover and satisfy customers' financial needs as well as coaching and mentoring associates with referrals and sales.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Logistic Tech
Cedars Sinai Medical Center
11.2010 - 05.2013
- Performed a variety of general maintenance/service and direct patient care tasks to maintain and/or improve the comfort and well being of the patient
- Transported patients, equipment, specimens and materials as requested and orders and replenishes supplies as needed
- Maintained competency skills including patient transportation using protective safety mechanisms for the infant, pediatric, adolescent, adult and geriatric population
- Recognized physical hazards to patients related to their developmental age and alert the nurse appropriately.
Teller Coordinator
US Bank
12.2009 - 05.2010
- Received checks for deposits, entered information into database and issued receipts.
- Assisted in developing and implementing new policies to optimize teller performance, resulting in improved customer service and operational efficiency.
- As well as daily implementations of policy, procedures, losses, and teller performance.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Addressed employee issues and conflicts, applying listening and communication skills to promote quick resolution.
- Conducted various branch operations tasks such as balancing and replenishing ATM, TCD and shipment processing.
Teller/Operations Supervisor
Citibank
06.2004 - 12.2009
- As well as daily implementations of policy, procedures, losses, and teller performance.
- Prepared, sorted and distributed reports to appropriate branches.
- Collaborated with security personnel to implement stringent protocols that resulted in a safer environment for staff and customers.
- Improved customer satisfaction by implementing efficient teller procedures and streamlining workflow.
- Managed daily teller operations, ensuring accurate cash handling and prompt transaction processing.
- Maintained strong relationships with customers by addressing concerns promptly and professionally, leading to increased customer loyalty.
- Conducted regular performance evaluations for staff members, providing constructive feedback aimed at professional development.
- Enhanced operational efficiency by conducting regular audits, ensuring compliance with established policies and procedures.
- Assisted colleagues in resolving complex customer issues requiring managerial intervention or escalation.
- Reduced wait times for customers by optimizing staff scheduling and maintaining adequate staffing levels during peak periods.
- Managed and maintained teller cash drawers, vaults, and other assets in accordance with bank policies.
- Pursued new retail and commercial account growth to enhance bank's market position.
- Trained new employees in cash handling procedures, bank policies and to promote compliance with established standards.
- Interviewed and hired teller candidates to promote adequate staff coverage during operating hours.
- Complied with established internal controls and policies.
- Established and checked coding procedures, monitored reports and updated internal files.
- Collaborated with branch management to set performance goals for the teller team, driving continuous improvement in service delivery.
Admitting Receptionist
Hollywood Presbyterian Medical Center
07.2000 - 07.2003
- Provided essential support to medical staff during peak hours by quickly triaging incoming patients according to urgency level.
- Ensured a welcoming atmosphere for patients upon arrival, addressing their needs professionally throughout their visit.
- Contributed to a positive work environment by collaborating effectively with team members and providing support when needed.
- Enhanced patient satisfaction by efficiently managing the check-in process and verifying insurance information.
- Improved patient flow by promptly addressing inquiries and directing patients to appropriate departments.
- Getting patient ready for surgery
- Facilitated seamless communication between patients, healthcare providers, and administrative staff, resulting in improved overall care coordination.
- Registered patients for labs, surgeries and radiology.
- Handled admission processes and discharge procedures to transfer patients from hospital to home care, extended facility and self-care plans.
Education
Diploma LVN -
American Career College
02.2016
Lower/Upper division classes -
Pasadena City College
01.2004
Graduated with a 3.2 G.P.A -
John Marshall High School
01.2002
Skills
IV and Blood Draw Certified
Awards
- Sales/Referral Award 2008
- Customer Relations Award 2008
- Outstanding Attendance Award 2007
- Citi Stars 2007 Outstanding Performance Award
Languages
Armenian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Licensed Vocational Nurse
The Ambient Hospice
01.2022 - Current
Licensed Vocational Nurse
Deluxe Home Health
05.2019 - Current
Licensed Vocational Nurse
Blue Iris Hospice
05.2019 - 03.2024
Teller
Citibank
05.2013 - 06.2014
Logistic Tech
Cedars Sinai Medical Center
11.2010 - 05.2013
Teller Coordinator
US Bank
12.2009 - 05.2010
Teller/Operations Supervisor
Citibank
06.2004 - 12.2009
Admitting Receptionist
Hollywood Presbyterian Medical Center
07.2000 - 07.2003
Diploma LVN -
American Career College
Lower/Upper division classes -
Pasadena City College
Graduated with a 3.2 G.P.A -
John Marshall High School