Asyurde Lattimore
Newark,NJ
Summary
Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
13
13
years of professional experience
Work History
Merchandising Execution Team Associate
The Home Depot Store
Vauxhall, NJ
02.2019 - 10.2021
- Monitored and replenished display inventory and restructured according to available stock.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Created visual marketing and styled window displays.
Transport Driver
Avis Budget Group
Newark, NJ
03.2018 - 01.2019
- Maintained high customer satisfaction by working q
- Communicated with dispatch to convey delays and adjust delivery plans.
- Planned routes based on knowledge of local areas, GPS information and customer preferences.
- Operated with safety and skill to avoid accidents and delays.
- Conducted efficient cargo transfers to maintain route schedules
Correctional Officer Trainee
Department Of Corrections
Sea Girt, NJ
01.2018 - 03.2018
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Conducted routine and emergency head counts.
- Observed behavior of residents individually and in groups.
Associate
IKEA
Elizabeth, NJ
06.2004 - 09.2012
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
Bus Driver
New Jersey Transit
Newark, NJ
09.2007 - 04.2008
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Education
High School Diploma -
Malcolm X Shabazz High School
Newark, NJ06.2000
Skills
- Stockroom Maintenance
- Originality and Creativity
- Pricing and Signage Updating
- Customer Experience
Timeline
Merchandising Execution Team Associate
The Home Depot Store
02.2019 - 10.2021
Transport Driver
Avis Budget Group
03.2018 - 01.2019
Correctional Officer Trainee
Department Of Corrections
01.2018 - 03.2018
Bus Driver
New Jersey Transit
09.2007 - 04.2008
Associate
IKEA
06.2004 - 09.2012
High School Diploma -
Malcolm X Shabazz High School
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