Ataa Newell Tutu
Charlotte,NC
Summary
Dynamic Business Consultant with Itron, skilled in Agile methodologies and SQL proficiency. Successfully led cross-functional teams to enhance project outcomes, streamline processes, and improve user experience. Recognized for exceptional communication and conflict resolution abilities, driving project success while maintaining high-quality standards and client satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Consultant
Itron
Raleigh
12.2019 - Current
- Led workshops with stakeholders to gather and document comprehensive business requirements.
- Facilitated sessions to compare current and future processes for strategic planning.
- Supported project management to maintain scope, cost, and quality standards.
- Managed multiple concurrent projects while adhering to tight deadlines.
- Facilitated daily scrum meetings with stakeholders to provide updates on project progress and align on goals.
- Collaborated with development team to clarify functionality and resolve issues during testing.
- Collaborated with developers to troubleshoot and resolve issues impacting software application releases.
- Conducted end-to-end system testing to identify any potential issues with user experience or functionality.
- Reviewed existing test plans and aligned them with current business needs.
Business Scrum Master
HighClass Solutions Group
05.2021 - 12.2024
- Coordinated sprint planning sessions, prioritizing tasks and optimizing resource allocation for project success.
- Managed backlog refinement sessions, ensuring clarity and prioritization of user stories to align with project goals.
- Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.
- Guided teams in Agile methodologies to improve workflow and efficiency.
- Collaborated with product owners to define project scope and deliverables clearly.
- Facilitated resolution of team conflicts through open discussions and creation of a supportive team environment.
- Implemented tools for tracking progress, such as Kanban boards or burndown charts, to enhance visibility.
- Created dashboards using various tools such as JIRA, Confluence, Trello, to track project progress and milestones.
Technical Consultant
Itron
Raleigh
09.2014 - 12.2019
- Delivered on-site professional services, including installation upgrades and fault diagnostics.
- Configured applications to customer specifications, enhancing efficiency and quality.
- Assessed technical needs during implementations, providing improvement recommendations.
- Analyzed customer applications, recommending integration strategies with Itron Riva suite.
- Collaborated with developers, analysts, and architects to map processes and design interfaces.
- Managed client expectations by communicating technical limitations and project timelines.
- Experienced in replicating project defects, analyzing and progressing to resolution.
- Utilized SQL to extract and identify data within databases.
- Wrote user interface text and developer guides, improving end-user comprehension.
Education
Bachelor of Science - Business Administration
University of North Carolina At Greensboro
Greensboro, NC05-2014
Skills
- SQL proficiency
- Excel data analysis
- Agile methodologies
- User experience testing
- Quality assurance
- Office software
- PowerPoint presentations
- Communication skills
- Critical thinking
- Problem analysis
- Conflict management
- Customer service
- Team leadership
Certification
Certified Scrum Master CSM, 01/01/20
Timeline
Business Scrum Master
HighClass Solutions Group
05.2021 - 12.2024
Business Consultant
Itron
12.2019 - Current
Technical Consultant
Itron
09.2014 - 12.2019
Bachelor of Science - Business Administration
University of North Carolina At Greensboro