Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ataa Newell Tutu

Charlotte,NC

Summary

Dynamic Business Consultant with Itron, skilled in Agile methodologies and SQL proficiency. Successfully led cross-functional teams to enhance project outcomes, streamline processes, and improve user experience. Recognized for exceptional communication and conflict resolution abilities, driving project success while maintaining high-quality standards and client satisfaction.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Business Consultant

Itron
Raleigh
12.2019 - Current
  • Led workshops with stakeholders to gather and document comprehensive business requirements.
  • Facilitated sessions to compare current and future processes for strategic planning.
  • Supported project management to maintain scope, cost, and quality standards.
  • Managed multiple concurrent projects while adhering to tight deadlines.
  • Facilitated daily scrum meetings with stakeholders to provide updates on project progress and align on goals.
  • Collaborated with development team to clarify functionality and resolve issues during testing.
  • Collaborated with developers to troubleshoot and resolve issues impacting software application releases.
  • Conducted end-to-end system testing to identify any potential issues with user experience or functionality.
  • Reviewed existing test plans and aligned them with current business needs.

Business Scrum Master

HighClass Solutions Group
05.2021 - 12.2024
  • Coordinated sprint planning sessions, prioritizing tasks and optimizing resource allocation for project success.
  • Managed backlog refinement sessions, ensuring clarity and prioritization of user stories to align with project goals.
  • Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.
  • Guided teams in Agile methodologies to improve workflow and efficiency.
  • Collaborated with product owners to define project scope and deliverables clearly.
  • Facilitated resolution of team conflicts through open discussions and creation of a supportive team environment.
  • Implemented tools for tracking progress, such as Kanban boards or burndown charts, to enhance visibility.
  • Created dashboards using various tools such as JIRA, Confluence, Trello, to track project progress and milestones.

Technical Consultant

Itron
Raleigh
09.2014 - 12.2019
  • Delivered on-site professional services, including installation upgrades and fault diagnostics.
  • Configured applications to customer specifications, enhancing efficiency and quality.
  • Assessed technical needs during implementations, providing improvement recommendations.
  • Analyzed customer applications, recommending integration strategies with Itron Riva suite.
  • Collaborated with developers, analysts, and architects to map processes and design interfaces.
  • Managed client expectations by communicating technical limitations and project timelines.
  • Experienced in replicating project defects, analyzing and progressing to resolution.
  • Utilized SQL to extract and identify data within databases.
  • Wrote user interface text and developer guides, improving end-user comprehension.

Education

Bachelor of Science - Business Administration

University of North Carolina At Greensboro
Greensboro, NC
05-2014

Skills

  • SQL proficiency
  • Excel data analysis
  • Agile methodologies
  • User experience testing
  • Quality assurance
  • Office software
  • PowerPoint presentations
  • Communication skills
  • Critical thinking
  • Problem analysis
  • Conflict management
  • Customer service
  • Team leadership

Certification

Certified Scrum Master CSM, 01/01/20

Timeline

Business Scrum Master

HighClass Solutions Group
05.2021 - 12.2024

Business Consultant

Itron
12.2019 - Current

Technical Consultant

Itron
09.2014 - 12.2019

Bachelor of Science - Business Administration

University of North Carolina At Greensboro
Ataa Newell Tutu