Ataje Burch
Atlanta,GA
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Custodian
Able Services
08.2022 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Moved furniture for cleaning and set up for special events.
- Checked in and stocked inventory throughout facility.
- Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
Front Desk Receptionist
LA Fitness
04.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Transcribed phone messages and relayed to appropriate personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Floor Associate
Forever 21
10.2021 - 03.2022
- Greeted customers, helped locate merchandise and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Informed customers of current store promotions to encourage additional sales purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Tracked down hard-to-find merchandise at diverse locations.
- Encouraged customers to find accessories and other upsell items to complete ensembles.
- Listened to customer needs and desires to identify and recommend optimal products.
Custodial Maintenance Worker
Walmart
08.2020 - 07.2021
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained floor cleaning and waxing equipment.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Used power scrubbing and waxing machines to scrub and polish floors.
Shift Supervisor
KFC
02.2020 - 08.2020
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Created and implemented policies to achieve customer satisfaction and maintain food service standards.
- Performed shift change tasks each day to keep store neat and running smoothly.
Fast Food Team Member
KFC
07.2019 - 02.2020
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Reduced customer wait times by quickly operating customer window and sales register.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Education
Charles R. Drew High School
Riverdale, GA05.2020
Skills
- Mechanical Troubleshooting
- Chemical Cleaners
- Asbestos Handling
- MSDS Database Knowledge
- Customer Service
- CPR Certified
- First Aid
- POS Systems Operations
- Inventory Management
- Multi-Line Telephone Systems
- Team Collaboration
- Time Management
Certification
- servsafe certified
Timeline
Custodian
Able Services
08.2022 - Current
Front Desk Receptionist
LA Fitness
04.2022 - Current
Floor Associate
Forever 21
10.2021 - 03.2022
Custodial Maintenance Worker
Walmart
08.2020 - 07.2021
Shift Supervisor
KFC
02.2020 - 08.2020
Fast Food Team Member
KFC
07.2019 - 02.2020
Charles R. Drew High School
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