Driven Pharmacy Technician 1.5 years of experience and success in working within fast-pace inpatient and outpatient pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
2
2
years of professional experience
Work History
Inpatient Certified Pharmacy Technician
Sentara Norfolk General Hospital
07.2023 - Current
Maintained compliance with federal regulations and hospital policies by properly disposing of expired or damaged medications.
Enhanced patient safety by carefully processing and verifying medication orders before dispensing.
Safeguarded patient confidentiality by adhering to HIPAA guidelines when handling sensitive medical information.
Collaborated with nursing staff to address medication-related concerns and provide timely resolutions.
Demonstrated versatility in supporting various hospital departments'' pharmaceutical needs, including the emergency room, intensive care unit, surgery center, and oncology clinic as needed.
Rite Aid Pharmacy Technician
Rite Aide Pharmacy
01.2023 - 07.2023
Answering telephones, preparing patient medication cycles, preparing MTM reviews and paperwork for pharmacists, and handling primary data entry tasks
Communicate customer requests to management
Maintain orderly appearance of pharmacy
Maintain inventory and stock all pharmacy supplies
Any other tasks as assigned from time to time by the pharmacist or primary certified pharmacy technician.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
To-Go Specialist/ Greeter
Smokey Bones
11.2022 - 01.2023
Provide customers a great experience, ensuring excellent food quality and service
Perform various tasks including: greeting guests, answering phones, seating guests and running food.
Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
Adapted quickly to new technology platforms for online ordering and delivery services integration.
Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
To-Go specialist • Neighborhood Expert
Applebee's
11.2021 - 01.2023
Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
Collaborated with kitchen staff to ensure timely completion of all to-go orders.
Operated cash register to accept cash, debit and credit card payments from customers.1
Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
Education
No Degree - Nursing
Old Dominion University
Norfolk, VA
08.2027
Pharmacy Technician -
Oscar Frommel Smith High School
Chesapeake, VA
06.2023
Skills
Pharmacy Law Compliance
Workplace Safety
Learning and adaptability
Professionalism
Efficiency and productivity
Certified Pharmacy Technician
Staff Leadership
Employee Training
Analytical Thinking
Knowledge in federal requirements in handling and disposing specialty medication, DEA involvement in controlled substances, and proper registration of patients in restricted drug programs
Demonstrate knowledge of basic medical and mathematical skills
Business / Operations Manager – Perioperative Services at Sentara Norfolk General Hospital, Sentara Health SystemBusiness / Operations Manager – Perioperative Services at Sentara Norfolk General Hospital, Sentara Health System
Certified (Licensed) Surgical Assistant at Sentara Health (Sentara Norfolk General Hospital)Certified (Licensed) Surgical Assistant at Sentara Health (Sentara Norfolk General Hospital)