Atas Mohamed
Hudson,WI
Summary
Motivated and detail-oriented professional seeking entry-level position to leverage analytical skills, problem-solving abilities, and customer service experience. Committed to contributing to a dynamic team, resolving complex issues, and supporting organizational goals while growing and developing within the company.
Overview
15
15
years of professional experience
Work History
Line Haul Driver
FedEx Freight
03.2022 - Current
- Load and unload trucks, or assists others with loading and unloading, operating any special loading related tasks
- Couple or uncouple trailers by changing trailer jack positions, connecting or disconnecting air
- Read bills of lading to determine assignment details
- Loads vehicles, securing items for transport and taking appropriate precautions with hazardous goods
- Receives details regarding recipient name, address, phone number, and delivery instructions; communicated in person, as well as via telephone and 2-way radio
- Unloads and organizes the gathered items.
- Demonstrated professionalism in all interactions with customers, representing the company in a positive manner at all times.
- Trained new team members by relaying information on company procedures and safety requirements.
- Adapted rapidly to changing conditions or situations during transit, demonstrating flexibility when faced with unforeseen challenges or obstacles enroute.
Warehouse Supervisor
FedEx Express
01.2017 - 01.2021
- Excelled in customer service to keep the business thriving
- Maintained high levels of accuracy in daily operations.
- Used Administrative skills dealing with clerical paperwork
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Handled day-to-day shipping and receiving overseeing more than [100} packages per day.
Store Manager
Pro Body Warehouse
01.2013 - 01.2017
- Managed storefront-related services, including repairs and enhancements, to improve the overall customer experience
- Approved regular payroll submissions for employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted in risk assessment processes, identifying potential challenges early on to mitigate negative impacts on projects.
- Collaborated with credit analysts to evaluate loan applications, ensuring accurate risk assessment.
- Increased operational efficiency by streamlining processes related to risk assessment and reporting.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Business Analyst
Image Factory
01.2010 - 01.2012
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Managed defect tracking process using JIRA, ensuring timely resolutions and improved communication among stakeholders.
- Excellent communication skills, both verbal and written.
- Adhered to industry best practices for modeling standards such as UML notation, ERD diagrams, or IDEF1X methodology during development phases.
- Conducted gap analysis and process improvements within the finance function, leading to increased efficiency in financial operations.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Set up and entered financial data into spreadsheets using Microsoft Excel.
Education
Associate of Arts - Business Management
CUYAMACA COLLEGE
El Cajon, CA10.2024
Skills
- Requirements Gathering
- Microsoft Office Suite
- Project Management
- SQL Proficiency
- Gap analysis
- Negotiation
- Requirements Analysis
- Skilled in Risk Assessment
- Problem-solving abilities
- Critical Thinking
Qualifyingsummary
- Over 5 years of widespread experience in Warehouse/Operations Management.
- Proficient with the Microsoft Office Suite.
- Skilled Communicator & detailed oriented individual with goal driven, self-motivated personality.
- Skilled in claims automation, risk assessment, and policy management.
- Strong background in workflow optimization, predictive analytics, and real-time reporting.
- Experienced in driving process improvements and ensuring compliance in insurance and business operations.
Languages
somali
Professional Working
Timeline
Line Haul Driver
FedEx Freight
03.2022 - Current
Warehouse Supervisor
FedEx Express
01.2017 - 01.2021
Store Manager
Pro Body Warehouse
01.2013 - 01.2017
Business Analyst
Image Factory
01.2010 - 01.2012
Associate of Arts - Business Management
CUYAMACA COLLEGE