Atasha Caraballo
Allentown,United States
Summary
Experienced customer service employee with a proven track record of providing exceptional customer service and enhancing the guest experience. Skilled in recommending sale items, resolving customer complaints, and operating POS systems. Adept at maintaining an organized work area and ensuring the accuracy and confidentiality of records. Possess strong communication, teamwork, and leadership skills.
Knowledgeable about skincare and beauty treatments, with passion for learning and growing within this field. Brings understanding of customer service and attention to detail, ensuring high-quality experience for clients. Ready to use and develop skills in skincare and client care in an Esthetician role.
Overview
4
4
years of professional experience
Work History
Esthetician
DevEsthetics
Norristown, PA
03.2025 - Current
- Maintained a clean and organized treatment environment, ensuring compliance with health standards.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Delivered exceptional results in laser hair removal treatments, leading to high patient satisfaction rates among clientele.
- Provided exceptional waxing services, ensuring client comfort throughout each procedure.
- Passionate about learning and committed to continual improvement.
- Administered spray tanning sessions, ensuring client comfort and satisfaction throughout the process.
- Educated clients on post-tan care to prolong results and maintain skin health.
Fine Dining Server
Melt Restaurant
Center Valley
05.2023 - 11.2024
- Provided a memorable dining experience for guests by offering attentive service and suggesting menu items.
- Developed a deep knowledge of menu items and ingredients to provide customers with accurate information and recommendations.
- Adapted quickly to changes in the restaurant environment to provide the best service possible.
- Consistently maintained a high level of customer satisfaction by providing friendly, efficient service.
Lead Cashier
Ulta Beauty
Allentown
06.2022 - 05.2023
- Learned and followed all store policies and procedures
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner.
- Assisted customers with locating items and providing product information
- Operated a POS system to process payments, refunds, and exchanges
- Collaborated with store managers to efficiently drive our team to meet hourly, monthly and yearly goals.
Education
Esthetician License - undefined
Metro Beauty Academy
Allentown12.2024
High School Diploma - undefined
Allentown Central Catholic High School
Allentown07.2020
Skills
- Adaptability
- Customer Service
- Communication Skills
- Ability to Work Under Pressure
- Leadership and Teamwork
- Highly Motivated
- Ability to Work in a Team
Timeline
Esthetician
DevEsthetics
03.2025 - Current
Fine Dining Server
Melt Restaurant
05.2023 - 11.2024
Lead Cashier
Ulta Beauty
06.2022 - 05.2023
Esthetician License - undefined
Metro Beauty Academy
High School Diploma - undefined
Allentown Central Catholic High School