Recouped/reconciled billing issues that were deemed impaired finances for the law firm
Collaborate with the accounting team to reconcile accounts and resolve any discrepancies.
Reconcile billing with attorney clients due to various billing discrepancies.
Determined cause of monthly billing bolenecking and provided a process improvement to remedy.
Create and maintain accurate and up-to-date records of all billing and collection activities in Excel spreadsheets.
Manage attorney and attorney client databases and billing databases including LEX, BoomLine, OMEGA, Sergent, Counsel Link, etc.
Realtor
Kenneth James Realty
03.2017 - 10.2023
Successfully assisted and worked with buyers and sellers with their real estate needs to buy or sell a home.
Successfully communicated with broker internet leads and registered and conducted model tours with guests, identified potential buyers needs and explained features of the residences and build options.
Assisted with special events, planned private tours for luxury clients, built rapport, followed-up with potential buyers and worked with buyers to find alternative residences to purchase.
Successfully assisted and worked with buyers and sellers with their real estate needs to buy or sale a home.
Developed client process for flipping residential resale properties, assisted with procuring and evaluating good wholesale opportunities for remodels.
Legal Assistant
Randstad Staffing
06.2014 - 04.2015
Train/re-train incoming temporary staff on processes, statutes and guidelines for ongoing cases.
Assist QC group and supervisor with preparation of guidelines and procedures for approval by AG.
Research CPSCR/CHILDS for CPS-1065A and PS-042 requests for child maltreatment history and reports in accordance with Arizona statutes, DCSFS policies/procedures and AG training provided efficiently.
Fraud Specialist
American Express
01.2013 - 09.2013
Handled management escalations from card members, BBB, financial institutions, merchants and departments within AMEX.
Analyzed and evaluated large amounts of information to improve development, training, research, policies and procedural methods for the department.
Made decisions, recommendations and provided reports for meetings on processes and procedural changes within the department.
Investigated and assisted with identification of fraud trends and patterns in the development of complex organized crime cases.
Legal Assistant
Tiffany & Bosco
06.2012 - 12.2012
Composed hearing, trial and litigation documents for attorneys. Transcribed and summarized notes for attorneys. Handled exhibits, motions, E-Filing, court calendaring, E-Discovery.
Completed client billing daily for counsel, co-counsel, filing/e-filing fees, effectuation of service by process server, telephone conversations/conference calls using Billing Maers 8.0, Timeslips, Mitratech, CT Tymetrix, Elite, Datacert, Proforma, Access, Bridgeway, and others as requested by vendor/client.
Completed SCRA & Pacer Searches for active military and bankruptcy filings. Handled, responded and managed all inquiries from clients and occupants.
Worked directly with Judicial Assistants (JA), Court Clerks and Process Servers to ensure court dockets are updated and accurate filings were received.
Handled billing and billing for all clients including FNMA, FHLMC, JPMorgan Chase, Wells Fargo, Bank of America and others.
Legal Specialist
Wells Fargo Bank, NA
12.2009 - 06.2012
Served as Project Manager during Phase I & II of paperless procedure.
Defined project tasks, baseline, deliverables and resource allocation.
Maintained project direction and managed project time allocation and milestones for project completion.
Compiled files for various financial crimes; including but not limited to money laundering, elder abuse, embezzlement, etc. on a variation of legal orders across a 50 state territory.
Negotiated with attorneys, US District Attorney, Special agents of the FBI, DEA, USPS Inspector General, DES, and Police/Sheriff’s offices to ensure appropriate timely resolutions.
Admin. Assistant/Office Manager
Liberty One Lending
06.2006 - 04.2009
Maintained relationships with other branches, senior management, title companies, banks, buyers, owners, investors, agents, brokers, notaries, inspectors and others to obtain information for brokers and agents as needed.
Facilitated special event registration and execution including but not limited to travel and reservations for training facilities, catering needs, lodging and travel for sales & management.
Answered incoming telephone calls and responded to brokers emails appropriately. (Other duties as assigned.)
Compensation Rep
AIG SunAmerica
10.2005 - 06.2006
Provided information regarding commissions on various annuities, IRA’s, 401K’s, and other retirement/investment policies and portfolios.
Updated and maintained agent commissions upon review of license and other documents to ensure paperwork is in order.
Prepared monthly report for management on commission totals for specific Brokers.
Team Leader - Skip Tracing Dept.
Countrywide Home Loans
06.1997 - 06.2004
Supervised and formulated new projects, product/policy updates and changes for the Skip Tracing department and with external vendors.
Directed daily workflow, monitored/reviewed performance, coached and counseled team of 16 employees.
Enforced disciplinary action and trained new employees.
Prepared quarterly and quality analysis reports.
Approved time cards and interviewed potential employees.
Maintained and developed relationships with clients, employees, contractors, internal and external vendors and consultants.
Maintained state and federal laws relating to financial privacy, fair lending, collections, bankruptcy and loan modification while negotiating arrangements with borrowers.
Junior Associate at Jákó And Partners Law Firm (previously: Holczer, Jákó, Boross Law Firm)Junior Associate at Jákó And Partners Law Firm (previously: Holczer, Jákó, Boross Law Firm)