Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Allison Tapia

Allison Tapia

Portland

Summary

Dynamic professional with a proven track record driving a 35% increase in net sales. Skilled in customer relations and strategic merchandising, I excel in event planning and brand storytelling, fostering team engagement and loyalty across multiple platforms. Tech-savvy with a passion for enhancing brand experiences through innovative outreach.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Store Manager / District Fashion Merchant

Garage Clothing
07.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Led our Portland location to achieve over 35% to our net sales target and build a loyal customer base in Portland.
  • Oversaw the merchandising functionality of 10+ brick & mortar locations spanning the PNW & Northern California.
  • Assisted in the opening of 19 new brick & morter locations in the past year through product placement strategy and styling workshops for new sales teams.
  • Assisted in the launch of a "Style Society Program" by working directly with the marketing team to implement social media outreach across all 215+ locations in the US.
  • Attended several campaign launches and New York Fashion Week on behalf of the brand, building customer loyalty and spreading brand knowledge for new consumers.

Assistant Store Manager

Garage Clothing
04.2023 - 06.2024
  • Assisted in daily store operations, ensuring efficient workflow and customer satisfaction.
  • Implemented a consistent scheduling approach to ensure daily operational standards and team accountability.
  • Traveled to various California locations to host workshops on merchandising and styling expectations, ensuring brand consistency.
  • Strengthened team engagement and loyalty by promoting alignment through our former Brand Ambassador program.

Ballet Teacher

The Joy of Dancing
05.2018 - 06.2022
  • Developed and implemented age-appropriate ballet curriculum to enhance student engagement and skill progression.
  • Conducted regular assessments to monitor student performance and adjust teaching methods accordingly.
  • Collaborated with fellow instructors to design and execute dance performances, promoting teamwork and creativity among students.
  • Mentored junior staff in teaching techniques, fostering a collaborative learning environment within the studio.

Assistant Store Manager

Brandy Melville
06.2018 - 06.2021
  • Trained new employees on operational procedures and customer service standards.
  • Supported merchandising efforts by organizing displays to maximize product visibility.
  • Collaborated with senior management on initiatives to improve store efficiency and sales outcomes.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

Education

Business

West Valley College
Saratoga, CA
06-2023

Skills

  • Customer service
  • Problem-solving
  • Tech Savvy (Instagram & TikTok)
  • Customer relations
  • Multitasking and organization
  • Strategic thinker
  • Brand Messaging and Storytelling
  • Event Planning & Promotion

Certification

Hootsuite Social Marketing Certification

Microsoft Public Relations and Communications Associate Professional Certificate

Timeline

Store Manager / District Fashion Merchant

Garage Clothing
07.2024 - Current

Assistant Store Manager

Garage Clothing
04.2023 - 06.2024

Assistant Store Manager

Brandy Melville
06.2018 - 06.2021

Ballet Teacher

The Joy of Dancing
05.2018 - 06.2022

Business

West Valley College