Allison Tapia
Portland
Summary
Dynamic professional with a proven track record driving a 35% increase in net sales. Skilled in customer relations and strategic merchandising, I excel in event planning and brand storytelling, fostering team engagement and loyalty across multiple platforms. Tech-savvy with a passion for enhancing brand experiences through innovative outreach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store Manager / District Fashion Merchant
Garage Clothing
Portland, OR
07.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Led our Portland location to achieve over 35% to our net sales target and build a loyal customer base in Portland.
- Oversaw the merchandising functionality of 10+ brick & mortar locations spanning the PNW & Northern California.
- Assisted in the opening of 19 new brick & morter locations in the past year through product placement strategy and styling workshops for new sales teams.
- Assisted in the launch of a "Style Society Program" by working directly with the marketing team to implement social media outreach across all 215+ locations in the US.
- Attended several campaign launches and New York Fashion Week on behalf of the brand, building customer loyalty and spreading brand knowledge for new consumers.
Assistant Store Manager
Garage Clothing
San Jose, CA
04.2023 - 06.2024
- Assisted in daily store operations, ensuring efficient workflow and customer satisfaction.
- Implemented a consistent scheduling approach to ensure daily operational standards and team accountability.
- Traveled to various California locations to host workshops on merchandising and styling expectations, ensuring brand consistency.
- Strengthened team engagement and loyalty by promoting alignment through our former Brand Ambassador program.
Ballet Teacher
The Joy of Dancing
San Jose, CA
05.2018 - 06.2022
- Developed and implemented age-appropriate ballet curriculum to enhance student engagement and skill progression.
- Conducted regular assessments to monitor student performance and adjust teaching methods accordingly.
- Collaborated with fellow instructors to design and execute dance performances, promoting teamwork and creativity among students.
- Mentored junior staff in teaching techniques, fostering a collaborative learning environment within the studio.
Assistant Store Manager
Brandy Melville
San Jose, CA
06.2018 - 06.2021
- Trained new employees on operational procedures and customer service standards.
- Supported merchandising efforts by organizing displays to maximize product visibility.
- Collaborated with senior management on initiatives to improve store efficiency and sales outcomes.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Education
Business
West Valley College
Saratoga, CA06-2023
Skills
- Customer service
- Problem-solving
- Tech Savvy (Instagram & TikTok)
- Customer relations
- Multitasking and organization
- Strategic thinker
- Brand Messaging and Storytelling
- Event Planning & Promotion
Certification
Hootsuite Social Marketing Certification
Microsoft Public Relations and Communications Associate Professional Certificate
Timeline
Store Manager / District Fashion Merchant
Garage Clothing
07.2024 - Current
Assistant Store Manager
Garage Clothing
04.2023 - 06.2024
Assistant Store Manager
Brandy Melville
06.2018 - 06.2021
Ballet Teacher
The Joy of Dancing
05.2018 - 06.2022
Business
West Valley College