Driven, versatile, self-motivated, and managerial focused administrative professional with over 10 years of proven experience. Exceptional proven organizational and communication skills fueled by her passion to exceed expectations. Keen ability to assess unique situations and offer real-time solutions. Excellent writing skills and knowledge of office policies and procedures
Overview
18
18
years of professional experience
Work History
Office Coordinator
Office of Study Abroad – Augusta University
01.2022 - Current
Oversees office daily logistics and operations
Facilitated the redesign of new office space
Augment and manages 10 – 15 program annual travel budgets
Monitors and processes all student payments utilizing the Terra Dotta and Touchnet platforms
Efficiently handles all accounts receivables and budget reconciliation for purchases
Processes all vendor agreements, travel authorizations, and student scholarship applications
Serves as a strategic liaison to various on-campus departments, including Accounts Payables, Purchasing, Travel, Environmental Services, Facilities, Campus Police, Parking, Class Scheduling and multiple external vendors
Co-facilitates four risk management events, pre-departure orientations, and training sessions
Hires, trains, and supervises three student assistants every semester
Advises over 100 students annually on perspective programs to help meet their academic needs
Attends System Council of International Educators meeting held in Macon, Ga
Every semester.
Co-Director
Augusta University
08.2023 - 02.2024
Administrative Assistant II
Office of Volunteer Services & Community Engagement – Augusta University
03.2020 - 01.2022
Executed collaboration with patients and families on policy and program development, implementation, and evaluation in health care facility design, professional education, and delivery of care
Performed exceptional proactive executive level support for Volunteer Services leadership
Arranged leadership level meetings
Facilitated the successful implementation of campus annual special projects
Managed departmental on and off campus annual fundraising activities
Encouraged patient and family participation in care and decision-making
Processed 100 new volunteer applications a year, including all background checks
Updated vital information onto Volgistics Database as part of the onboarding process
Verified, tracked, and created weekly metrics for the team of active and inactive volunteers
Coordinated information sharing that ensured patients and families received accurate communication
Served as the Welcome Ambassador
Proofread and edited all draft materials submitted by leadership.
Administrative Assistant
Richmond County School System
08.2014 - 10.2019
Scheduled the daily calendar and handled general clerical duties for the Pre-K Director
Monitored enrollment daily for 1,300 Richmond County students
Managed all bookkeeping and payment requests
Maintained the budget for 50 Pre-K teachers
Created weekly and monthly reports.
Medical Dispatcher & 911 Communications Officer
Various City and Federal Government Agencies in Georgia
08.2006 - 07.2014
City of Grovetown – Grovetown, Ga – July 2013 – July 2014
Southstar EMS – Augusta, Ga
April 2012 – July 2013
City of Augusta – Augusta, Ga
December 2011 – February 2012
Augusta State University – Augusta, Ga
June 2007 – December 2011
Middle Georgia College – Cochran, Ga
August 2006 – May 2007
Answered telephone lines to dispatch police officers and first responders to emergencies
Processed all policy activity into the Computer Aided Dispatch (CAD) system
Operated the electronic system (GCIC) for running vehicle tags and other law enforcement information
Inputted and validated all ‘Wanted’ person records daily
Ran background checks for 20 people a week
Monitored and handled all parking ticket transactions.
Education
Associates in Psychology -
Middle Georgia State University
Cochran, Ga
05.2007
Skills
Problem solving
Written and interpersonal communications
Attention to detail
Organizational
Servant leadership style
Team Player
Time Management
Multi-tasking
Proficient in Microsoft Office Suite and PeopleSoft Financials software
Budget Administration
Excellent multi-tasking ability
Accomplishments
Dispatcher of the Year – Augusta State University – 2008
Faculty-Led Study Abroad Opportunity – Site Director
3 weeks in the United Kingdom: Humanities and Literature Focus – Summer 2023
Professional Development
Serves on the Staff Council – Events Committee – 2023-24 academic year
NAFSA e-Learning Express: Understanding Financial Aid for Education Abroad – Summer 2023
NAFSA e-Learning Express: Creative and innovative Solutions to Study Abroad Financing – 2023
NAFSA e-Learning Express: Personal Branding & Career Strategies for International Education – 2023
Participated in the Augusta University Professionals Program for Leadership Development – Spring 2022
Timeline
Co-Director
Augusta University
08.2023 - 02.2024
Office Coordinator
Office of Study Abroad – Augusta University
01.2022 - Current
Administrative Assistant II
Office of Volunteer Services & Community Engagement – Augusta University
03.2020 - 01.2022
Administrative Assistant
Richmond County School System
08.2014 - 10.2019
Medical Dispatcher & 911 Communications Officer
Various City and Federal Government Agencies in Georgia
08.2006 - 07.2014
Associates in Psychology -
Middle Georgia State University
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