Summary
Work History
Education
Skills
Timeline
Generic
Atavius Arnold

Atavius Arnold

Arlington,TX

Summary

Accomplished Filing Coordinator at CMI Group, adept in multitasking and organization, enhanced team productivity significantly. Skilled in customer service and data entry, I improved operational workflows and resolved customer complaints with empathy, boosting loyalty. My proactive approach and decision-making abilities led to streamlined processes and increased efficiency, demonstrating a commitment to excellence and collaborative success.

Work History

Filing Coordinator

CMI Group
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.

Receptionist

CMI Group
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Customer Service Representative

LaSalle Network
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Administrative Assistant

Makavic Home Health
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

General Education -

Dallas Can Academy
Dallas, TX
05.1999

Skills

  • Multitasking and organization
  • Customer service
  • Data entry
  • Decision-making

Timeline

Filing Coordinator

CMI Group

Receptionist

CMI Group

Customer Service Representative

LaSalle Network

Administrative Assistant

Makavic Home Health

General Education -

Dallas Can Academy

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Atavius Arnold